At the American Cancer Society, we're leading the fight for a world without cancer. Our employees and 1.5 million volunteers are raising the bar every single day. We actively seek candidates from diverse backgrounds including communities of color, the LGBTQ community, veterans, and people with disabilities. The greater the diversity of our people, the better we can serve our communities.
Position Description
The schedule for this role is 11:45pm - 7:45am, Monday - Wednesday at $17.25 per hour. This role is fully benefits eligible and eligible for additional shift differential pay due to hours outside of the day shift.
JOB SUMMARY
Assists the Hope Lodge team in operating a Hope Lodge, a free hospitality house for cancer patients undergoing active outpatient cancer treatment and their caregivers. Ensures all policies and procedures for both Hope Lodge operations and general American Cancer Society are followed. Ensures safe operation of a Hope Lodge operating 24/7/365. Implements constituent relationship management principles as standard business practice. Partners with area hospitals, clinics and health systems in maintaining guest referrals. Collaborates with ACS staff to ensure financial and volunteer support of the lodge.
MAJOR RESPONSIBILITIES
1.Cleaning/sanitizing common areas and/or guest rooms;
2.Working on laundry as assigned which may include washing, drying, folding, putting sheets and linens away and/or preparing rooms for incoming guests.
Position Requirements
FORMAL KNOWLEDGE
OTHER SKILLS
Excellent communication, customer service, analytic, computer. consulting skills and conflict resolution. Ability to work independently and with minimum direction. Remains calm even under highly stressful situations.
SPECIALIZED TRAINING OR KNOWLEDGE
Knowledge of ACS mission, and complete understanding of Hope Loge operations and program purpose is required. Proven ability to prioritize and execute tasks in a high-pressure environment. Ability to assess needs of various stakeholders and creatively influence courses of action within budgets and timelines. Experience in hospitality housing or similar residential management preferred. Current CPR and AED certification required (this may be achieved within 90 days of hire).
SPECIAL MENTAL OR PHYSICAL DEMANDS
Ability to lift and carry 25 pounds. Ability to move around to all areas of the lodge quickly and safely including proper cleanup and disposal of bodily fluid spills and infectious waste. Ability to travel by vehicle and/or airplane as necessary. A valid driver's license and clean driving record is required. Able to work occasional nights, weekends and unusual hours as may be needed to ensure 24/7/365 staffing.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
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