Fraud Analyst

Overview

Summary/Objective 

The Fraud Analyst is responsible for creating a robust infrastructure in which data is collected, analysis performed, and reporting created. Through this data-driven process, the analyst will seek to identify fraud patterns, and recommend risk-mitigating strategies to detect and prevent fraud. The analyst will design and test fraud methodology, document investigative activity, and prepare written reports and presentations for internal and external decision-making.

Essential Functions

Responsibilities include, but are not limited to: 

• Leverage appropriate resources to support the identification and initiation of fraud investigations and ensure relevant information is appropriately collected, analyzed, and disseminated.
• Use automated and statistical tools to extract data from primary and secondary sources and perform analysis to assess the quality and meaning of the data.

• Apply investigative techniques to identify and research unusual behavior within accounts to detect suspicious activity and take necessary actions to mitigate/prevent loss (lien loss, identity fraud, etc.).
• Assist in evaluating business processes for associated risks to ensure proper controls are in place and prepare written findings and recommend strategies when deficiencies are identified.

• Prepare organized accurate and competent reports, and presentations ensuring accurate documentation of analytical activity and stating trends and patterns in the relevant data to enable important decisions to be made based on various facts. 
• Develop and maintain databases and data systems to organize data in a usable, filterable, and readable format.
• Analyze local and national fraud trends that impact both the organization and the industry.

Qualifications

• Strong initiative, integrity, and work ethic with a growth mindset. 
• Preparatory skills in analytical, quantitative, and problem-solving methods.
• Ability to understand and apply basic principles of mathematics.
• Ability to comprehend policies, regulations, and laws.
• Ability to approach problems systematically and logically to make informed decisions based on data.
• Ability to utilize Microsoft Office (Excel, Word, Outlook).
• Aptitude to draw conclusions and summarize both written and verbally.
• Attention to detail and accuracy.
• Good organizational and time management skills.
• Knowledge of database systems and data visualization tools (SQL, Tableau, PowerBi, etc).
• Degree in related field or equivalent work experience preferred, but not required.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment and Physical Demands

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.  Hours may vary or exceed 40 in any given week, depending on the needs of the business.

Travel

Up to 10% travel is expected for this position. 

EEO Statement 

ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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