What are the responsibilities and job description for the Housekeeper position at American Cruise Lines?
Housekeeper
American Cruise Lines is the largest domestic cruise line with a growing fleet of riverboats and cruise ships that travel to the most amazing destinations across the United States. Through our modern ships and our dedicated crew, we are able to provide our guests with an exceptional cruise experience. We are currently looking for Housekeepers to join us for our 2024 season, with an anticipated training date starting in the summer 2024.
Housekeepers work diligently to keep guest staterooms and public areas looking their best. You are the front line of the American Cruise Lines brand responsible for delivering exceptional guest service.
As a housekeeper you will work onboard for a temporary 28-week period. Successful candidates possess the following traits: hardworking, natural leader, ambitious, goal-oriented, and a team player.
Responsibilities:
- Responsible for creating and maintaining an environment that is clean, safe, and attractive for our guests.
- Prioritizing comfort and cleanliness of staterooms, facilities, and common areas around the ship.
- Acknowledge guests by name and kindly take action for all housekeeping related inquiries and service requests according to American Cruise Lines’ service standards.
- Vacuuming, sweeping, and mopping floors.
- Organizing inventory and stocking linen and supplies.
- Carefully cleaning up spills with appropriate equipment and notifying managers of necessary maintenance requests.
- Collecting and disposing of trash.
- Properly cleaning upholstered furniture and lounge spaces.
- Creating genuine relationships with our guests and catering to all housekeeping requests in an efficient manner.
- In addition to the routine housekeeping duties, Housekeepers may be required to perform other functions, such as greeting guests upon embarkation, and helping during special events including but not limited to afternoon tea and snacks and participate in evening cocktail parties.
Highlights:
- Pay – Wages range from $1,000 to $1,400 per week with additional bonuses. With all major living expenses covered during your time onboard, you have an extraordinary chance to save your earnings.
- Hospitality Experience – This is a strong foundation for a career in the hospitality industry and a fantastic way to build your resume.
- Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid hospitality training from industry experts.
- Travel the Country – We have over 35 itineraries, spanning over 28 states in America.
- Crew Connections – Create lifelong memories and relationships with fellow crew members and guests from all over the country.
Qualifications:
For shipboard employment, you must be at least eighteen (18) years of age and an American citizen or Green Card holder. You must be willing and able to work a minimum of 12 hours per day, for 7 days a week, for up to 28 weeks. Employees must be able to meet moderate physical demands including lifting, bending, climbing, and extended periods of standing or walking.
Under Federal Law and the Department of Transportation, we are required to pre-employment drug test all shipboard employees which includes testing for Marijuana and other controlled substances. To provide safe and conscientious service to our guests, the consumption of alcohol is strictly prohibited. All shipboard employees also have emergency and safety functions essential to the safe operation of the ship that are included in your training.
American Cruise Lines has grooming standards that include limitations on visible tattoos and piercings. This a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise Lines, but such positions cannot be expected and are not guaranteed.
American Cruise Lines is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, age, disability, or genetic information.
Successful individuals work well under pressure, keep composure and a positive attitude. The talent and dedication of the American Cruise Lines employees have made us America's Leading Small Ship Cruise Line.
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