Job Posting for Housekeeping Manager at American Cruise Lines
Housekeeping Manager
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Housekeeping Managers to our shipboard team for our 2023 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team!
As the Housekeeping Manager with American Cruise Lines, you will be responsible for overseeing all aspects of our ship’s cleanliness, maintaining brand standards, and exceeding guest expectations in the staterooms as well as the public areas. Other responsibilities include training and coaching the housekeeping team, room inspections, as well as handling any customer service requests. This is a guest facing position, in which you will be continually interacting with guests during their cruise. This position is a great way to build on a foundation in hospitality with option to grow within the management team onboard. We want exceptional Housekeeper Managers with an eye for detail in our passenger cabins as well as the beautiful public areas throughout our ships.
Being a manager on board a cruise ship is an adventurous career choice. Every day you will visit a different city and view a new landscape. In addition, all on board living expenses are covered, so you will be able to enjoy the journey while saving and earning competitive pay. With brand new ships launching this year, we would love for you to join our growing team today!
Responsibilities:
Establish and monitor cleanliness standards of performance for all housekeepers
Coach and mentor housekeeping staff
Regularly clean, organize, sanitize, and maintain all areas of the ship
Maintain a genuine concern for our guests by supporting their experience and satisfaction
Inventory supplies and place orders in a timely manner
Effectively communicate with all staff on board
Perform bartending duties as needed with other management personnel
Qualifications:
Bachelor’s degree in Hospitality Management or Business field (preferred but not required)
Must have past hotel experience
Team player who sets a positive example for others
Excellent guest service skills with the capability to handle guest concerns
Ability to empower team to provide excellent customer service
Willingness to work long days, every day, for extended periods of time
Flexible schedule and willingness to travel
American citizen or legally authorized to work in the U.S.
US Coast Guard regulated pre-employment drug test
Perks:
Benefits package including medical, dental, and matching 401k
Complimentary Travel Accommodations
No living expenses aboard the ship (room and board are included)
Training programs to support you
Continuous growth in the company
Work Schedule
7 Days per week while onboard the ship
6 to 8 weeks working and living onboard the ship
1 to 2 weeks shore leave vacation
Accommodations and meals are provided onboard
Roundtrip transportation is provided to the ship from a major airport near manager’s home
Salary.com Estimation for Housekeeping Manager in Chester, IL
$53,913 to $68,711
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the Housekeeping Manager career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Housekeeping Manager.
Click the checkbox next to the jobs that you are interested in.