Server/Waiter

THE GAMEROOM, powered by Hasbro, is an innovative new entertainment concept being developed for the US and Canadian markets. We are raising the bar on fun with an amazing collection of curated immersive experiences, brought to life through iconic licensed Hasbro content and combined with exceptional food and beverage offerings. This premium, multigenerational entertainment experience is being developed by a talented team of industry leading designers and entertainers. With our first location underway and new locations planned, we are seeking ambitious and entertaining people to get to in the Game. Come work with us as we create one the one of the world’s greatest out-of-home entertainment experiences.

We are an inclusive company that plays with purpose. We believe the best experiences are sharable and the best ideas and decisions come from an open culture where all team members help us grow, innovate, and create together. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Skills Required

• Proven at least 1 years’ experience as a Server in a reputable establishment.
• Strong guest service skills with the ability to engage and connect with guests.
• Excellent verbal communication skills to interact with guests, take orders, and collaborate effectively with team members.
• Ability to work in a fast-paced environment while maintaining attention to detail, prioritizing tasks, and delivering excellent service under pressure.
• Willingness to work evenings, weekends, and holidays as required in the hospitality industry.
• Certification: Possession of relevant certifications, such as ServSafe Alcohol, TIPS (Training for Intervention Procedures) or equivalent, is a plus.
• 18 years of age
• A spark of creativity and an innovation driven mindset

Job Description:

Our Servers are tasked with providing our guests with exceptional, timely service. You'll be responsible for providing recommendations, taking orders, attending to guests' needs and making their time memorable, all while keeping a smile.

What will you be doing daily?

• Maintain a high level of hospitality and professionalism with each team member.
• Develop and retain a thorough knowledge of all food and beverage menu items.
• Ensure all steps of service are followed, including suggestive selling and timely service.
• Working knowledge of POS procedures
• Offer recommendations, take orders and develop relationships with guests to deliver personal and memorable experiences.
• Ensure all food and beverage orders are accurate, on time and meet or exceed guest expectations.
• Execute opening and closing procedures associated with assigned station.
• Work seamlessly and communicate with all team members to ensure guests have a valuable overall experience.
• Maintains a spirit of professionalism and hospitality with team members and guests.
• Goes above and beyond to accommodate special requests.
• Follows cash management and server checkout procedures.

Job Types: Full-time, Part-time

Expected hours: 20 – 30 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

People with a criminal record are encouraged to apply

Work Location: In person