What are the responsibilities and job description for the Engineer - Splunk position at American Express?
You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.
When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you’ll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague share in the company’s success.
Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day. And we’ll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong.
Join #TeamAmex and let’s lead the way together.
Job Description
American Express is seeking an Engineer to develop and enhance critical observability tools based upon in-depth knowledge of enterprise and performance monitoring concepts. This person will work with teams across Leadership, Technology, and the Business to develop observability and reporting capabilities for critical functions within the American Express ecosystem. A successful candidate for this role will have a strong desire to learn, adapt and provide thought leadership in this ever-evolving environment.
Responsibilities
The responsibilities for this role may include but are not limited to:
- Software Development - Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation).
- Participate in code reviews and automated testing
- Debug basic software components and identify code defects for remediation
- Enable the deployment, support, and monitoring of software across test, integration, and production environments - CI/CD and automated deployments in test or production environments
- Automatically scale applications based on demand projections
- Leadership- Demonstrate increased self-reliance to achieve team goals
- Influence team members with creative changes and improvements by challenging status quo and demonstrating risk taking
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.
Qualifications
- Proven ability to understand complex environments and data flows to Design (with an eye to future enhancements), Develop, Implement and Support Tools
- 3-6 years’ experience in design and development of monitoring and reporting tools including:- Strong and proven Splunk knowledge and skills including complex queries to correlate multiple data sources.
- Dashboard development and optimization using JavaScript, HTML, jQuery, simple XML, Post-process queries
- Experience with creating Custom Alert Actions and Custom Search Commands
- Experience working Splunk MLTK and Splunk DB connect.
- Experience with Data onboarding and maintenance of forwarder agents/custom logic across Windows/Linux.
- Event Ingestion – HEC, Universal Forwarder installation and configuration, event formatting at the source, Event Parsing - Experience in design and development of Python.
- JIRA experience a plus.
- Exposure to Kafka or other data streaming platforms.
- Exposure to Docker and Kubernetes.
- Proven analytical and troubleshooting skills.
- Experience adapting new technologies to the role either in support of or integration with Splunk or, other required or potential capabilities such as Automation or Machine Learning
- Mid-level understanding of basic networking – TCP/IP, routing, load balancing, firewalls etc.
- Excellent soft skills including: Listening, Self-Control, Positivity, Assertiveness, Conflict Resolution, Empathy, Depersonalization & Taking Responsibility
- Proficient at Agile principles and practices, always considering scaling across Teams/organization and taking an innovation driven approach to delivering business value
Salary Range: $85,000.00 to $150,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “EEO is the Law” poster and supplement and the Pay Transparency Policy Statement.
US Job Seekers/Employees - Click here to view the “EEO is the Law” poster and supplement and the Pay Transparency Policy Statement.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Salary : $85,000 - $150,000
