What are the responsibilities and job description for the Customer Service Representative position at American Family Insurance?
Customer Service Representative
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Job Summary:
Are you passionate about making a positive difference in customer's lives? Do you find it rewarding to help customers? Do you have a talent for understanding a customer's unique needs and finding a solution? If so, apply today!
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Job Description:
Join the Casey Converse American Family Insurance Agency team in Delaware, Ohio!
As a customer service representative, you will be responsible for answering questions and discussing product offerings with customers to help meet their unique needs. You'll coordinate prospecting through direct mail and personal insurance reviews, entering leads, pulling motor vehicle and claims reports, entering new applications and submitting changes on existing policies.
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Compensation & Benefits:
· Competitive hourly pay rate · Paid training **
· Paid Time Off
. Property and Casualty license eligible for reimbursement
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Position Requirements:
· High school diploma or equivalent
· Two years of customer service experience preferred
· Property and Casualty insurance licensing is preferred before starting and is required after beginning employment
We believe people are an organization’s most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we’re committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers’ dreams in ways never imagined.
The customer service representative is a staff member of the agency and not an employee of American Family Insurance.
Location: 44 East Winter Street, Delaware, Ohio 43015
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Schedule:
- Monday to Friday
Application Question(s):
- Are you willing to obtain your Property & Casualty license
Experience:
- Customer service: 3 years (Preferred)
Work Location: One location
