Cart Range Bag Attendant

Overview

ABOUT DRIVE SHACK INC

Drive Shack Inc. is a leading owner and operator of golf-related leisure and entertainment businesses focused on bringing people together through competitive socializing. Today, our portfolio consists of American Golf, Drive Shack and Puttery.

ABOUT AMERICAN GOLF

American Golf is one of the most experienced and innovative operators in the golf industry today. As an owner, lessee, and manager of golf courses and country clubs for over 50 years, American Golf has the unmatched expertise to maximize any golf opportunity. Over its 50-year history, American Golf has been involved with more than 325 golf courses for various private entities or public agencies. Currently, American Golf manages over 70 facilities across the United States. To learn more or plan your visit, please visit americangolf.com.

Responsibilities

Job Purpose

The Cart/Range/Bag Attendant is Responsible for giving the highest level of guest service while helping to maintain the quality of our daily golf operation. Cart/Range/Bag Attendants serve members and guests by maintaining golf cart and range conditions and attending to golf bags

Responsibilities

• Acknowledge and greet all members and guests, provide instruction on proper cart handling and loading of clubs onto golf carts as needed
• Maintain golf cart fleet by performing duties including: washing or detailing the carts daily, stocking cart amenities (pencils, scorecards, tees, cooler, etc.), removing trash after each use, ensuring proper fuel or power to carts, inspecting each cart for mechanical problems as it is to be taken out, counting and securing all carts at closing, reporting all mechanical problems (including brakes, tires, bag straps, steering, etc.) to a supervisor
• Maintain the range in proper condition by performing duties including: ensuring an adequate level of range balls, collecting, cleaning or delivering balls, rotation of mats, ensuring functioning of lighting equipment, tee alignment, maintaining clean water in club cleaner and ball washer, trash removal, ensuring proper fuel and oil levels for tractor, greasing fittings, perimeter Golf ball picking, culling of cracked or damaged range balls
• Provide customer service by fielding member or guest concerns and directing them to a supervisor
• Perform routine maintenance on carts such as: changing flat tires, changing spark plugs, etc
• Perform routine maintenance on range environment such as: changing or filling water in coolers on the course, emptying trash cans in work area, parking lot and clubhouse
• Ensure continuity of customer service by training other cart attendants as requested
• Implement and support all American Golf initiatives and programs as requested by management
• Other duties may be assigned by management

Qualifications

Qualifications

• The ability to operate the following equipment: golf cart, golf ball picker, ball washer, ball dispenser, pressure washer and golf cart jack
• Excellent interpersonal communication and customer service skills are required for this position
• Valid driver’s license required
• Education in golf or related field is preferred.
• Excellent customer service skills.

Education

• High School Diploma or GED

Skills/Abilities/Personal Characteristics

• Passion for golf
• Flexibility
• Verbal and Written Communication

• Customer Service
• Teamwork
• Friendliness
• Energy Level
• Efficiency

Working Conditions

• Days and hours of work vary by schedule and business needs.
• Evening, weekend, and holiday work will be required.
• While performing the duties of this job, the employee may be required to stand for long periods of time, to walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, taste, push or pull. The employee may be required to lift and carry objects weighing up to 50 pounds.  Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus.
• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.