What are the responsibilities and job description for the Training Specialist position at American Homes 4 Rent?
American Homes 4 Rent
As one of the country’s fastest-growing property management companies of single-family rental homes, American Homes 4 Rent has an exhilarating and fluid start-up culture and permanency of a well-founded corporation, rich with diversity. As pioneers in the industry, solidified by our place on Wall Street, American Homes 4 Rent (AMH:NYSE) is currently looking for qualified candidates. With a culture of unprecedented growth, quality and innovative collaboration, we are seeking personalities to complement our attributes.
The training specialist is responsible for employee education and logistics across various departments at the Company. In addition, this position designs, develops, and delivers engaging learning solutions for company employees. This position supports all company training by recommending training strategies and enhancements to Company business units. The Training and Process Improvement Department provides business solutions for an array of challenges that support our 50,000 plus homes and their residents.
Responsibilities –
- Analyzes business needs and recommends appropriate learning solutions;
- Designs, develops, and delivers courses utilizing a full menu of delivery options including instructor-led, webinar, e-learning, and blended learning solutions;
- Creates processes, systems, client role-specific, and/or special project training content for initiatives across the organization
- Coordinates the development of training materials with marketing to ensure branding and messaging consistency
- Assists with the development of materials for company events; evaluates training programs’ effectiveness and commits to continuous improvement based on recorded metrics
- Trains new employees and cross-trains existing employees on processes, systems, policies and workflows
- Tracks and reports results of all training programs to key stakeholders; builds effective relationships at all levels of the organization to ensure quality training is provided in support of business objectives
- Works closely with management, subject matter experts, and vendor representatives to identify and execute learning initiatives
- Develops and maintains project-training calendar; consults with department heads on training improvement and implementation
Requirements –
- Bachelor's Degree in Construction Management, Business, Communication, Education, or a related field preferred
- Minimum of five (5) years of experience in a training role required.
- Experience must include:
- Formal classroom facilitation of content.
- Application of learning theories, instructional design, and adult learning principles
- Application of compliance and audit requirements
- Advanced proficiency in Microsoft Office Suite including Visio and Office 365 required
- Valid Driver’s license required
- Three (3) years of experience with webinar or virtual classroom delivery programs such as WebEx and Go To Webinar preferred
- Two (2) years of experience in rapid e-learning development using authoring tools such as Articulate and Captivate preferred
- Real estate, property management, construction, maintenance, or financial services experience preferred
If you are a versatile professional who values culture, a concerted environment and the potential for exponential growth, we want to work with you! Apply now and someone from our Talent Acquisition team will reach out to you soon!