Appointment Scheduler/Administrative Assistant

American Screening Corporation

Shreveport, LA.

Job Type: Full-Time

About Us: Established in 2004, ASC provides the ultimate rapid diagnostic test solutions worldwide to employers, labs, distributors, treatment centers, probation, staffing, and government.

Our Vision is to be recognized as the global leader in delivering the ultimate customer experience.

Our mission is to offer the best customer or client experience, setting the industry standard for excellence with every ASC product and service Our Core Values are Commitment, Communication & Collaboration, Integrity & Ethics, Perseverance, Belief That We Can Achieve the Impossible, and Continuous Self Improvement.

We are seeking an experienced Appointment Scheduler/Administrative Assistant to join our team and contribute to the continued success and growth of our organization.

Position Overview: We are currently seeking a detail-oriented and organized individual to join our team as an Appointment Scheduler/Administrative Assistant. In this role, you will play a crucial part in ensuring the smooth operation of our daily activities, managing appointments, and providing essential administrative support to our team.

Job Responsibilities:

Appointment Scheduling:

• Manage and coordinate appointments, meetings, and events for the team.
• Utilize scheduling software to optimize sales call appointment booking and resource allocation.

Customer Interaction:

• Act as the first point of contact for clients, providing professional and friendly assistance.
• Respond to customer inquiries, resolve issues, and ensure customer satisfaction.

Administrative Support:

• Perform general administrative tasks, including data entry, filing, and maintaining office supplies.
• Assist with the preparation of reports, presentations, and other documentation.

Communication:

• Communicate effectively with team members to coordinate schedules and ensure efficient workflow.
• Handle incoming calls and emails, directing them to the appropriate individuals.

Record Keeping:

• Maintain accurate and up-to-date records of appointments, client interactions, and other relevant information.
• Assist in maintaining organized electronic and physical filing systems.

Qualifications:

• Proven experience as an administrative assistant or appointment scheduler is preferred.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficient in using office software and scheduling tools.
• Attention to detail and accuracy in record-keeping.
• Ability to multitask and prioritize tasks effectively.

Education and Experience:

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• Previous experience in a similar role is advantageous.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Overtime

Work Location: In person