What are the responsibilities and job description for the SOC Analyst position at American Technology Consulting LLC?
Job Description
This position supports the State of Iowa’s Office of the Chief Information Officer (OCIO), Security Operations Center (SOC). The purpose of this position is to provide tier one triage for information security incidents and occasional [afterhours] information technology issues. Serve as the first line contact for the Security Operations Center. Participate in incident handling processes such as incident discovery, analysis and verification, incident tracking, containment and recovery, incident response coordination, escalation, and notification. Assist in coordinating with other teams to remediate detected incidents. Assist in communicating intelligence to key personnel.
Candidate Requirements:
• Knowledge of security technologies, including but not limited to firewall, IDS, policy management, security processes/best-practice, logging/monitoring, antivirus, vulnerability assessment, patch management, and incident response.
• Knowledge of common and emerging attack vectors, penetration methods and countermeasures.
• Knowledge of conflict resolution and incident escalation preferred.
• Ability to work effectively with customers to solve business challenges while balancing the need for confidentiality, integrity, and availability.
• Ability to resolve issues in a variety of complex situations which require complex judgments and solutions based on sophisticated analytical thought.
• Ability to solve complex problems, convey both oral and written instruction, and handle multiple task interruptions while providing services in a professional and courteous manner.
• Ability to work with diverse audiences and translate technical information into non-technical information.
• Must be an individual of high integrity and be a model of unwavering integrity to others.
• Commitment to fostering a diverse working environment.
• Ability to work independently, as part of a team of peers, and to support and contribute to a multidisciplinary team environment.
