What are the responsibilities and job description for the Service Dispatch Coordinator position at Americana Heating & Air?
Customer Service Representative Needed for fast pace HVAC company!
Corman and Sons is looking for a reliable person to fill a customer service position. Before applying, please know that this is a fast-paced company and industry. Daily you must be able to multitask, time manage/prioritize, problem solve and keep up with the tasks assigned to you in a timely manner. You will be trained on the tasks at hand with the expectation that tasks will be added as you gain understanding and the confidence to take on more. We are a team driven office. Being able to work together efficiently with other office staff & field staff is a must! There is room to grow within the company.
Requirements:
- MUST be able to pass a background check.
- MUST be able to pass a drug screening.
- MUST have their own dependable transportation.
- MUST be able to work efficiently and professionally without direct supervision.
- Background in the customer service industry pertaining to any of the following fields: HVAC, Construction, Plumbing, or Electrical. *Not Required*
- Bilingual is a plus!
- Exceptional people skills.
- Good grammar/spelling/handwriting
- Organization
- Self-motivated.
- Ability to follow direction
Job tasks (Essential Functions but not Limited to):
Answering phone calls on a multi-line phone unit.
Ordering parts, quoting parts repairs and following up with customers for approvals (training provided)
Scheduling maintenances, repairs, etc. with customers (training provided)
Verifying warranties through the manufacturers (training provided)
Use of Microsoft Office tools: Excel, word, etc.
Use of HVAC software (training provided)
Filing, office upkeep, etc.
- Hours- 8am to 6pm
- Pay- Hourly Commission
- Base hourly pay starts at $14 based on experience with room to grow exponentially
You can apply in person at:
Corman and Sons
1 W. Laurel Oak Dr.
Eustis, FL 32726
Ph: 352-343-8578
Work Remotely
- No
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: One location