Job Posting for Coordinator, Resource Development Operations at Americans For The Arts

Coordinator, Resource Development Operations

Reports to: SVP, Equitable Advocacy Location: Washington, DC
Team: Development Telework: Hybrid, In-Person Requirements

Group: Relationship Development FLSA: Exempt, Full-Time

At Americans for the Arts (AFTA), we are ready for you to join our team. As a national nonprofit we are dedicated to equitably advocating for the economic, cultural, social, and educational power of the arts. We promote the arts and culture sector as a vital national asset that is integral to the solutions that will resolve our country’s greatest challenges. Our purpose is to help to create healthy and thriving communities where everyone has access to the transformative power of the arts.

We are a People First organization. Our core values are Belonging, Collaboration, and Transparency.

The review of applications will begin on February 26, 2024.

You must reside in or be willing to relocate to the Washington, DC area by your hire date.

About the Role
As the Coordinator, Resource Development Operations you support the operations and systems focused activities of the Development and Membership teams by processing gifts, overseeing the execution of donor stewardship correspondence, and providing general reporting.

As a member of the Relationship Development group, you support entry of moves management efforts to increase revenue and annual philanthropic support to $6M.

This is a newly created position for this team.

Your key responsibilities are:

Processing mail-in and online gifts, membership renewals, pledges, and grants into databases and tracking systems, including scanning, coding, copying, filing, and alerting Finance of entries.
Updating and maintaining development records, input into database, including contact reports, gift related notes, and other information on gift processing and benefit fulfillment.
Coordinating donor relations and stewardship efforts, including timely and personalized receipting and acknowledgement process for development and professional membership transactions; tracking multi-year gift agreements, and coordinating pledge reminders.
Tracking renewals of professional memberships for accurate reporting and management of membership benefit access.
Working collaboratively with Finance to complete regular reconciliations to verify donations and professional membership renewals are accounted for, allocated, and reported.
Coordinating and updating a suite of automated reports and help develop fundraising and membership dashboards that provide insight on fundraising performance and forecasting, including:
- Coordinating list pulls and data queries for invitations, appeals, renewals, newsletters, analysis, etc.
- Supporting the reporting of fundraising and membership metrics for analysis by the Group.
Supporting fundraising efforts up updating moves management interactions in database.
Monitoring the Development and Membership inboxes, responding to inquiries, requests, or routing emails to the team.
Helping coordinate production and mailing of appeals and renewals.
Supporting the management of team activities including, scheduling internal meetings, coordinating team agendas, and providing administrative event support (i.e. managing zoom details and serving as host).
Other duties as assigned.

Your experiences and knowledge that matter most.

Commitment to advancing our mission, with a commitment to diversity, equity, inclusion, and accessibility.
1 – 2 years’ experience in a Development/Advancement office of a nonprofit.
Operational skills and knowledge of database functions systems required.
- Customer Relationship Management (CRM) and Structured Query Language (SQL) coding experience preferred.
Proficient functional knowledge of Adobe, Microsoft Office or Google Suite, particularly Word and Excel, including formatting and formulas.
Strong verbal, written, and organizational skills.
Demonstrated ability to
- Think proactively,
- Independently manage your daily workflow,
- Work collaboratively across teams.

Things to know about our work hours and in-office requirements:

We have a 7.50-hour day, for a total of a 37.50 work week.
Our core business hours are 10:00 am – 4:00 pm ET, Monday through Friday.
Our Hybrid Work Policy requires employees to work from the office at least one (1) day a week. We encourage our staff to work from the office more than one day a week. Your manager can request that you work from the office additional days as business needs necessitate.

Compensation and benefits we offer:

The salary range for our Coordinator level positions is $55,000 to $65,000.
We offer a comprehensive benefits package that includes:
- Time office: Vacation and sick leave, federal holidays, wellness time off, parental leave
- Insurance: we cover the majority of employee medical, dental, and vision costs
- Life Insurance and retirement benefits

How you can apply

Submit your application for the Coordinator, Resource Development Operations position.
You can find the application on our website under Careers in the About Us section.
We will start to review applications on February 26, 2024.

Our Cultural Equity Competencies
Americans for the Arts acknowledges the existence of systemic and structural biases and believes it is necessary to be strategic and intentional in pursuing cultural equity in all aspects of governance, operations, and programming. As an employee, you are expected to:

Pursue substantive learning to achieve greater cultural consciousness by attending professional development opportunities.
Support adoption of best practices to create a more diverse, equitable, inclusive, and accessible work experience for colleagues and external partners.
Strive to consider the people, places, and cultures that might be missing from your work and look for opportunities to increase inclusivity in all the work you do.
Support the mission and vision of Americans for the Arts in all interactions with colleagues, members, and stakeholders.

Encourage colleagues and external stakeholders to advance cultural equity by adhering to the standards outlined in the Staff Values & Behavior Agreement in all interactions.

We are an Equal Opportunity Employer
Americans for the Arts believes that one of its greatest strengths is the rich diversity of its staff.
We provide equal employment opportunity without regard to race, color, creed, gender and gender identity or expression, age, mental or physical disability, medical condition, including pregnancy and childbirth, religion, national origin, marital status, sexual orientation, ancestry, genetic information, political belief or activity, veteran or military discharge status, or any other basis protected by local, state, or federal law and regulations under Title VII.

The policy applies to all employment practices, including but not limited to recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational
programs, and all other conditions and privileges of employment in accordance with applicable federal, state, and local laws.

All employees have the right to work in a workplace that is free of discrimination. Any person who believes they have been subjected to discrimination of any kind should contact the People and Culture team or their immediate supervisor. All complaints will be thoroughly investigated and any person violating this policy may be subject to disciplinary action up to and including termination. The law prohibits retaliation against any employee for reporting discrimination or perceived discrimination, or for participating in an investigation of incidents of discrimination or perceived discrimination.

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