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Help Desktop Support Technicians Level-2 | Full Time Work

Americas Technician Services
Mount Clemens, MI Full Time
POSTED ON 4/5/2024

We are currently seeking out eligible technicians to perform Assistant Help Desk Support Level-2 Technician work. Pay starts at $20-$22/HR depending on previous experience for full-time work in Front Royal, VA 22630 for the next 1 years!

Schedule:

  • Mon-Fri (long-term, 40-hours per week project)\
  • 8:00 AM to 4:00 PM

Scope of Work & Requirements:

  • Hardware troubleshooting, analysis, and swap for end-user devices.
  • IMAC Install, Move, Add/Change, De-Installation - Coordinate clients? approved IMAC requests with local support teams for delivery of IMAC Services.
  • Hands and eyes support for Meeting Room AV troubleshooting and repair.
  • Break fix support, troubleshooting and repair for AV Meeting Rooms.
  • Hands and Eyes support (server reboots, network equipment, circuit downs, swapping failed devices);
  • Provides on-site resource to visually verify the state of a Server or Network-connected Device as directed and to perform necessary tasks as directed to resolve an incident.
  • Assist with port shutdowns, check router, patch cord swap, SFP swap, move link to another port, create a loop to help identify where the fault lies (all under the remote supervision and instruction from Microsoft personnel).
  • Swapping failed device (could be blade or switch down or AP down ? reseat cable, move to another port, to cable room - all under the remote supervision and instruction from Microsoft personnel.

To be Hired ASAP, please call our ATS Dispatch Department at the following phone number:

1 303-800-8747 and ask for Brian

Job Types: Full-time, Contract

Pay: $17.00 - $50.00 per hour

Experience level:

  • 1 year

Schedule:

  • 8 hour shift

Experience:

  • Help desk: 1 year (Preferred)
  • Windows: 1 year (Preferred)

Work Location: On the road

Salary.com Estimation for Help Desktop Support Technicians Level-2 | Full Time Work in Mount Clemens, MI
$89,661 to $114,346
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