Settlement Automation Manager

The Settlement Automation Manager is responsible for overseeing all aspects of bulk settlement exchanges and the processing of those settlements via automation. They must create and maintain processes through technology and procedure that allows as much of the settlement process to be conducted via automation with minimal human intervention needed.

Responsibilities:

• Develop, build and maintain technologies and processes that allow for bulk settlements to be completed with little or no human intervention
• Responsible for all data exchanges with creditors, ensuring both timeliness and accuracy of these exchanges
• Manages a team of Special Project Administrators who handle the day to day of inventory control
• Ensure all CRM functions are working as intended and work with Product Managers and VP of Operations to create further enhancements
• Work with upper management on developing bulk settlement strategies
• Streamline debt settlement processes
• Work with other members of leadership to ensure all inventories, settlement letters and other batch settlement files are received in a timely fashion
• Meets with Negotiations management regularly to assess needs of the inventory control team

Requirements:

• 3 years experience in the debt settlement industry, preferably in creditor-facing roles
• Comprehensive knowledge of creditor guidelines and strong understanding of debt settlement process
• Ability to communicate clearly and professionally both verbally and in writing
• Proficient in Microsoft Office and Google Suite
• Superior leadership skills, focusing on servant leadership and development
• Strong work ethic, flexible and adaptable with a positive attitude and a willingness to go above and beyond to get the job done
• Results-oriented team player
• Superior time management, multitasking and organizational skills; able to work under deadline constraints while completing work accurately and efficiently
• Good judgment with a highly developed sense of integrity and ability to consistently adhere to company and department guidelines and accurately apply policies and procedures to various situations

Education:

• High School Diploma or equivalent required
• Bachelor’s degree preferred

Company Benefits:

• Ongoing training and development
• Opportunity for career advancement
• Medical
• Dental
• Vision
• Company Paid Group Life / AD&D Insurance
• 7 Paid Holidays and 2 Flex Days to use at will
• Paid Time Off
• Flexible Spending/HAS
• Employee Assistance Program (EAP)
• 401(k) match
• Referral Program

Other Duties:

This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned to meet the needs of the organization.

Work Authorization:

Must be able to verify identity and employment eligibility to work in the U.S.

Equal Opportunity Employer Race, Religion, Color, National Origin, Gender, Sexual Orientation, Age, Protected Veterans, Disabled

We are an equal opportunity employer without regard to race, religion or religious creed (including religious dress and grooming practices), color, sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, and any related medical conditions), gender, gender identity and expression, sexual orientation, transitioning status, national origin, ancestry, citizenship status, uniform service member status, military and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, mental or physical disability, holding or presenting a driver’s license issued under Cal. Vehicle Code Section 12801.9, or any other category protected by applicable federal, state or local law.

Americor Funding, Inc. (the “Company”) has an internal recruiting department. Americor Funding Inc. may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters (“Agency”). Agencies are hereby specifically directed NOT to contact Americor Funding Inc. employees directly in an attempt to present candidates. The Company’s policy is for the internal recruiting team or other authorized personnel to present ALL candidates to hiring managers.

Any unsolicited resumes sent to Americor Funding Inc. from a third party, such as an Agency, including unsolicited resumes sent to a Company mailing address, fax machine or email address, directly to Company employees, or to the resume database will be considered Company property. Americor Funding Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Americor Funding Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.

Salary : $80,000 - $100,000