Apprentice

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800 distribution points across the United States.

Job Summary (Purpose):

The apprentice trains under the joint supervision of a Territory Manager, Assistant Territory Manager & Apprenticeship Coordinator/Manager. Under leadership you will learn field operations positions that include installing, maintaining, delivering, servicing and providing excellent customer service with a commitment to safety. Must be able to demonstrate competence in all tasks by the conclusion of the program & select a career path for participation.

Key Characteristics:

• Safety Mindset – Strives to learn the AmeriGas safety policies and procedures. Demonstrates an understanding of the importance of safety to the company; considers the impact on safety when making decisions; consistently models safety practices.
• Customer Focus - Makes customers the highest priority, second only to safety; is committed to meeting the needs of all customers; establishes rapport and engages the customers in a discussion of their needs.
• Integrity & Trustworthiness - Demonstrates high professional and personal standards; treats people fairly and with respect; handles confidential information appropriately.
• Communication - Listens and responds appropriately to others; articulates ideas clearly, persuasively, and concisely
• Meets Commitments - Sees issues through to completion; checks with appropriate parties to ensure issues have been completely resolved; finds ways to overcome barriers that initially prevent oneself from immediately solving problems and getting the job done.
• Problem Solving - Effectively analyzes and draws conclusions from information in a thorough but timely manner; identifies work-related problems; analyzes problems in a systematic but timely manner to identify root causes and acts decisively to implement solutions and resolve crises.

Duties and Responsibilities:

• Drive a flatbed truck with a crane and boom attached to deliver, install, and remove tanks of various sizes at customer locations
• Complete field repairs of tank valves and seals; find and repairs leaks at customer sites
• Deliver and pick up customer storage cages; repair storage cages as needed
• Performs all daily functions in a safe manner by adhering to all federal and state codes and regulations, in addition to all AmeriGas Safety and Operations Policies and Procedures; utilizing all Personal Protective Equipment.
• Proactively identifies and reports safety concerns and violations at the plant or customer sites
• Consistently handles safety issues in a calm manner and uses knowledge of safety procedures to arrive at an effective resolution.
• Maintains excellent customer relations by providing courteous, professional and timely service while limiting customer callbacks.
• Resolves customer issues and concerns in cooperation with other location employees to gain customer loyalty and increase the customer base through customer growth and retention.
• Offers timely, thorough explanations of current service and makes recommendations for customers
• Assist in the delivery of propane as required by the location manager.
• Installs and services customer and company installations by utilizing mechanical skills to examine equipment

Knowledge, Skills, and Abilities:

• DOT licensing; Must be able to obtain CDL with HazMat, tanker, and air brakes endorsement by the end of the program.
• CETP training
• Ability to obtain required state and local licenses.
• Must be able to work well in a team-oriented environment.
• Must be service-oriented and sales minded.
• Must be resourceful and excel at problem resolution.

Qualifications:

• One to two years of work experience preferred
• A Commercial Driver’s License is required, either upon hire or within the first nine months of employment.
• Travel: Less than 25% travel within in your territory
• Applicants must possess a current valid state-issued Driver’s License.
• Applicants must meet minimum CDL & HAZMAT requirements pertaining to disqualifying offenses and factors.
• Applicants must be 20 years of age or older; must be 21 years of age to obtain HAZMAT endorsement. (Applicant must provide evidence of minimum age respecting any applicable State Laws or regulations.)

Education:

• High School Diploma or GED Equivalent.

Working conditions:

Environmental conditions such as rain, mud, ice, snow, and uneven terrain may affect this job, as the employee spends most of the workday outdoors.

AmeriGas is an Equal Opportunity and Affirmative Action Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.