Job Posting for Committee Meeting Coordinator, REMOTE at AmeriHealth Caritas Health Plan
Responsibilities:
The Committee Meeting Coordinator is responsible for supporting member appeal committee meeting scheduling and support activities.
Works within the Clinical Appeals area and ensures that member and participant (LTSS) committee meetings have the appropriate representation and are scheduled within the contractual required period.
Responsible for scheduling the committee date, time and desired meeting format (telephonic, videoconference or in-person) with the member, participant and any third-party representatives.
Schedules other required committee members as dictated by department policies.
Processes any changes as requested by the member, participant or other committee member once meetings are scheduled.
Enters appropriate data into the Appeals Scheduling Tool.
Provides other Appeals support including assisting, when necessary the area Transcriptionist with recorded dictation of doctor or other healthcare professional, transcribe and interpret the dictation of the Appeals panel meeting and upload to the Member record, review and edit drafts prepared by speech recognition software and translate medical abbreviations and jargon into the appropriate long form.
Education/ Experience:
High Schoo Diploma or GED required.
1 to 3 years experience providing support to a clinical team by scheduling meetings, transcribing meeting notes, maintaining records, etc. within a fast paced environment with tight deadlines.
Prior Customer Service experience-ability to speak with members and/ representative face to face and telephonically.
Ability to write and distribute detailed notes in a timely fashion.
Familiar with the member/provider appeal process (for supported areas) in a managed care organization is a plus.
Proficient PC skills in a Windows based environment including word processing, spread sheets and working in database programs.
Proven ability to keep accurate and timely records and documentation according to established processes.
Salary.com Estimation for Committee Meeting Coordinator, REMOTE in Philadelphia, PA
$30,158 to $39,223
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