Lead Traffic Ops Agent

SUMMARY

Coordinates the Export Warehouse Cargo Handlers in the palletizing process with the freight that is available in the Export Warehouse. Ensure security against missing or damaged cargo, pallet bumping, pilferage and risking the aircraft and crew's safety by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. 

• Coordinate the Export Warehouse Cargo Handlers and organize the pallet building process according to the booked Airway Bills.
• Identify Hazmat, GCX freight, perishables, etc. with the Warehouse Inventory List.
• Scan the freight that is going to be palletized and hand the freight to the Export Warehouse Cargo Handlers.
• Advise Security and Export Warehouse Manager/Supervisor for any opened, damaged, or missing pieces of freight.
• Make sure that pallets are being built correctly by weight and balance requirements.
• Contact the Hazmat Agent for Dangerous Goods requirements in the building of a pallet with these materials.
• Keep daily attendance and production records of the Export Warehouse Cargo Handlers.
• Ensure that the Export Warehouse is always kept clean.
• Other duties may be assigned.

JOB PERFORMANCE STANDARDS

To perform this job successfully, an individual must be able to perform the minimum of each essential duty satisfactorily, be organized, take direction, have excellent communication skills, and:  

• Always exhibits a professional demeanor  
• Works effectively with minimal supervision   
• Interacts effectively with colleagues to meet objectives   
• Demonstrates ability and resourcefulness   
• Proactive and timely in problem-solving   
• Recognizes priorities and organizes workload accordingly   
• Maintains communications with all involved parties on a project   
• Ensures that the work product is accurate, thorough, and neat   
• Supports accurate and concise records/files    

QUALIFICATIONS:

EDUCATION and/or CERTIFICATION:

• Must have a high school diploma or equivalent

REQUIRED KNOWLEDGE:

• Able to add, subtract, multiply and divide into all units of measure, using whole numbers, common fractions, and decimals. 
• Basic computer knowledge

REQUIRED EXPERIENCE:

• Minimum 3 years of related experience and/or training required 
• Minimum 2 years of customer service background in place of direct of the required experience may be considered  
• Valid driver license and clean driver records required

SKILLS and/or ABILITIES:

• Must have good attention to detail, this includes continuously monitoring shipments from the point of receipt to delivery  
• Must be familiar with computer programs, i.e.; Microsoft Office, AES, although some training will be offered  
• Must be able to work effectively with minimal supervision  
• Effective verbal and written communication skills  
• Professional etiquette in person, over the phone, and in written communication  
• Ability to work in a fast-paced environment 
• Be able to effectively work in a team environment 
• Organizational skills
• Problem-solving skills

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:

Job duties include but are not limited to lifting, pulling, pushing, grasping, twisting (including wrists), reaching below and overhead, standing for long periods, squatting, bending, stooping, kneeling, climbing, and lifting heavy items. Warehouse climate conditions are subject to change without notice.   

Mental, visual, and auditory acuity necessary to work with or near moving mechanical parts (i.e., cooler, dock equipment), in high, precarious places (i.e., ladder work), and cold/hot climate conditions. Ability to work in moderate and loud noise environments including, but not limited to: computers, human voices, sound systems, and machinery. 

TRAVEL

 Negligible

ACKNOWLEDGMENT

The above statements are intended to describe the general nature of work performed in this position. These statements are not to be construed as an exhaustive list of all responsibilities, tasks, and skills required of an employee in this position. Amerijet International Airlines, Inc. reserves the right to request that other tasks be performed when warranted (for example, by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Amerijet International Airlines, Inc. also reserves the right to revise this job description.

AAP/EEO STATEMENT

Amerijet International Airlines, Inc. is an equal opportunity and affirmative action employer and will consider all qualified applicants without regards to race, color religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.

Any applicant requiring assistance with our online application process or who needs and accommodation for the application process due to a disability should contact (954) 320-5391 or send an e-mail to ADAapps@amerijet.com

LEGAL NOTICES TO ALL APPLICANTS

EEO is the Law

Pay Transparency Non-Discrimination Provision

Employee Rights Under The Family and Medical Leave Act

Employee Polygraph Protection Act

E-verify Participation

DOJ Right to Work

Florida Law Prohibits Discrimination

Dade County Living Wage Ordinance