What are the responsibilities and job description for the Patient clerk position at Amery Hospital & Clinic?
JOB DESCRIPTION
As a Patient Access Clerk at Amery Hospital & Clinic, you will assist patients in admissions, check-in, registration and scheduling functions, as well as address inquiries via telephone, email or fax.
The Care Model Process (CMP) guidelines are to be utilized and followed for all workflows.
- Primary duties include helping check-in patients for their procedure / appointments and direct them to the appropriate department / clinic / hospital location;
- print wrist band and apply to patients per protocol; print patient labels as needed; perform bedside registration in ER or inpatient unit;
- determine if the patient needs to be seen to complete the form, and / or have patient complete their portion of the forms;
- route forms according to standard practice; collects and posts patient co-pays / deductibles / balances consistently and accurately;
and assists patients with any follow up appointments at check out.
- Work Schedule : *
- 8 FTE / 32 hours per week. Day / Evening shift from 3-11p with an every-other-weekend rotation.
- Required Qualifications : *
- High School graduate or equivalent.
- Minimum one year experience in a hospital or medical clinic setting or equivalent.
- Experience in a customer service setting.
- Excellent verbal and written communication skills.
- Knowledge of medical terminology.
- Experience with Microsoft products, Word, Excel, Outlook, etc.
- Preferred Qualifications : *
- Completion of position related 2-year program, such as Medical Administrative Specialist or Medical Office Specialist.
- Experience in EPIC computer system.
- Benefits : *
- Amery Hospital & Clinic offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 403b with match, disability insurance and tuition reimbursement.
Benefits take effect the first day of employment.
About Us : *
Since being established in 1956, Amery Hospital & Clinic has provided outstanding health care to Amery and our surrounding communities.
We provide the kind of high-quality care you’d expect to find in a big city with the personalized dedication you can expect from a hometown doctor.
In addition to primary care for all stages of life, we offer specialty services including oncology, cardiology, orthopedics and surgical services.
We strive to offer more to our patients more care options, more comfort and more expertise. In addition to our hospital and clinics, we provide specialized care for patients at our Behavioral Health Center and Wound Healing Center.
We also work in close collaboration with other hospitals in the HealthPartners health care system, giving our community access to the high-quality care.
As a partner for good, we believe that outstanding health care comes from combining science with compassion, spirit and humanity.
Everyone on our team helps make health care and insurance simpler and more affordable for all. Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.
ABOUT US
At HealthPartners we believe in the power of good good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin.
We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
JOB INFO
Job Identification
PF386
Posting Date
08 / 30 / 2023, 07 : 00 PM
Locations
Amery Hospital & Clinic
Work Schedule
This position works 3 : 00 - 11 : 00 p.m. and has an every other weekend rotation.
Hours Per Week / FTE
32 hrs weekly / .8 FTE
Job Shift
Evening
Position Type
Full-time regular
Job Category
Customer Service
Department
Rev Cycle Scheduling and Registration
Job Type : Full-time
Last updated : 2024-02-07
