Vacation Rental Property Manager

About us

We are professional, agile, professional and our goal is to At AMG, we believe you should be able to share the value, freedom, and pride of your home with travelers from around the world. We also believe this should be done responsibly, with the best interests of owners, guests, and neighbors in mind. To do this, our local hospitality and home care teams work in harmony with AMG’s smart technologies to drive more revenue for you, and deliver the highest standards of service for every home, every stay, every time. Learn more about our premium Vacation Rental Management services..

Our work environment includes:

• Modern office setting
• Food provided
• Work-from-home days
• Growth opportunities

Job Overview:

We are seeking a highly motivated and experienced Vacation Rental Manager to oversee our rental properties. As a Rental Manager, you will be responsible for managing all aspects of the rental process, from marketing and leasing to tenant relations and property maintenance. This is a key role in our organization, requiring excellent customer service skills, strong attention to detail, and the ability to effectively manage multiple tasks.

Duties:

- Manage the booking process, including advertising available units, conducting property tours/quality control walkthroughs, and vetting potential guests.

- Negotiate lease agreements and ensure compliance with local ordinances/HOA's

- Handle guest inquiries, resolve complaints, and address maintenance requests in a timely manner

- Maintain accurate and up-to-date guest and owner files and records

- Oversee property maintenance and coordinate repairs as needed

- Conduct regular inspections of rental units to ensure they meet quality standards

- Assist with rent collection and financial reporting

- Collaborate with the team to maximize occupancy rates and rental income

Qualifications:

- Previous experience in vacation rental management is required - 3 years

- Strong customer service skills with the ability to effectively communicate with tenants and resolve issues

- Experience using one of the major PMS softwares (Streamline, CiiRUS, Guesty, Hostaway)

- Familiarity with vacation rental management and property maintenance processes

- Proficient in data entry and record keeping

- Excellent negotiation skills for lease agreements

- Sales experience is a plus for working with new owners

We offer competitive compensation based on experience.

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Types: Full-time, Part-time

Pay: $24.00 - $28.00 per hour

Expected hours: 24 – 40 per week

Benefits:

• Dental insurance
• Flexible schedule
• Paid time off

Experience level:

• 3 years

Schedule:

• 8 hour shift
• On call
• Rotating weekends

Experience:

• Vacation rental management: 3 years (Required)
• Vacation Rental PMS software: 3 years (Required)

Language:

• English (Required)
• Spanish (Required)

Ability to Commute:

• Palm Desert, CA 92211 (Required)

Ability to Relocate:

• Palm Desert, CA 92211: Relocate before starting work (Required)

Willingness to travel:

• 25% (Required)

Work Location: Hybrid remote in Palm Desert, CA 92211