Senior Systems Analyst

Skills:

• Knowledge of server and network technologies, hardware and facilities requirements (data centres) along with IT security policies to identify and evaluate IT options for clients and to design, develop and implement technology solutions.
• Experience with IP based telephony system such as Avaya and CTI (Computer Telephony Integration) solutions.
• Experience with integrated voice and data switching systems, computer data communications architecture, radio-trunking systems design and P25 standards.
• Experience with VHF and UHF radio technologies.
• Experience with public safety dispatch systems integration and interface requirements to support continued interoperability of all systems and services.
• Understanding of emergency health services including ambulance communications, operations and practices associated standards, policies, and guidelines as well as interface with/delivery of other emergency communications services (e.g. police, fire) in order to support communications and interface requirements within the context of the emergency services framework.
• Knowledge of current and emerging telecommunications systems technologies including voice, data, satellite, information technology and radio telecommunication systems used in the public safety communications centre environment in order to provide technical expertise, advice and troubleshooting support for communications systems within the assigned public safety communications centre
• Knowledge of project management methodology, analytical tools and processes, and tendering process to support projects and development of project plans.
• Analytical and problem-solving skills to assess business and technology requirements, evaluate the functionality of new software and hardware.
• Experience in working on multiple projects at the same time.
• Experience in working on multi-year projects.

Must Haves:

• 5-10 years experience as a systems analyst.
• Experience with the projects related to 24x7 critical environments and operations,
• Experience working in the PSRN project.
• Understanding of emergency health services including ambulance communications.

Note:

• The resource will be required to travel to multiple dispatch centres/CACCs across the province to provide project support and coordinate/remediate the telephony training in order to implement the new PSRN solution.