People Operations Director

Amity Foundation
Los Angeles, CA Full Time
POSTED ON 8/10/2023 CLOSED ON 11/6/2023

What are the responsibilities and job description for the People Operations Director position at Amity Foundation?

Amity Foundation, an internationally acclaimed Teaching, and Therapeutic Community is seeking compassionate and enthusiastic individuals with a desire to teach, learn and join our community as a People Operations Director. This groundbreaking opportunity will allow you to work with our prison and re-entry programs helping the community and will also enhance your training and experience in the field.

About Amity:

Amity Foundation is a safe place where people can change in an environment that fosters trust; where new values can be formed; responsibility developed, and lasting relationships built. Amity is dedicated to the inclusion and habilitation of people marginalized by addiction, homelessness, trauma, criminality, incarceration, poverty, racism, sexism, and violence. Amity is committed to research, development implementation, and dissemination of information regarding community building.

Remembrance, Resolution, Reconciliation, Restoration, Renewal

About the Position:

This is a remote/ hybrid position for candidates local to the Los Angeles, CA metro area. 

Pay: $100-115K

The People Operations Director will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the People Operations department. The Director reports to the VP of People Operations and will oversee the administration of programs including, but not limited to, talent acquisition, operations, total rewards, investigations, and training and development.

What you will do:

  • Manages the daily workflow of the department. Provide guidance to the People Operations team including resolving inquiries, concerns, escalated questions, or operational needs from the team.
  • Provide support and guidance to People Operations HR faculty, management, and other faculty when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
  • Develop and build strong business partnerships with all levels of management.
  • Assists the Business Partner and People Operations manager with complex employee relations issues. Ensures effective, thorough, and objective investigations. Handles discipline and termination of employees in accordance with company policy.
  • Collaborate with Talent Acquisition Manager to standardize the process for onboarding and new employee orientation.
  • Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
  • Participate in EEO, Unemployment, Wage & Hour, Worker’s Compensation, OSHA, ADA, Immigration and Naturalization Service hearings. Implement policies and programs to guarantee compliance.
  • Advise and trains managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances. Develop and deliver training courses as needed.
  • Works with people operations team and risk management to ensure compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
  • Conducts research and analysis of organizational trends including review of reports and metrics from the organization's human resource information system (HRIS) or talent management system.
  • Ensure appropriate training programs are offered, deployed, & delivered for all employees and managers (i.e., sexual harassment prevention training and other compliance-related training programs).
  • Maintain thorough and current knowledge of all People Operations policies, state and federal regulations, and laws.
  • Communicate new policies, information, and directives to all employees.
  • Monitor and analyze turnover statistics and other related metrics.
  • Provide compensation support including salary planning, approval of salary actions, promotions, and job re-leveling.
  • Work with VP to assess talent, identify competency gaps, and the strategic movement of people.
  • Performs other related duties as assigned.

What you will bring:

  • Bachelor’s degree in human resources management or business administration. Five (5) years of experience in a Human Resources management role in California. SHRM-CP, SHRM-SCP, PHR, or SPHR preferred.
  • Ten years of HR Management experience in California.
  • Excellent organizational skills, time management, and attention to detail.
  • Strong functional HR knowledge: is well versed in fields of the HR function and stays current in emerging talent practices and developments.
  • Proven track record of successfully working at all levels of the organization, demonstrating influence and client consulting skills with employees, managers, and senior leadership.
  • Demonstrated ability to understand complex business issues and develop HR initiatives/actions based on data and analytics to support business strategies.
  • Demonstrated process capabilities and metrics-driven, able to manage complex projects across multiple partners.
  • Excellent interpersonal, negotiation, and conflict-resolution skills. Skilled in communicating with diverse clients, both 1:1, in large groups, and at any level within the organization
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and delegate them when appropriate.
  • Knowledge of federal, state, and local laws and statutes which govern policies and practices of hiring, compensation and benefits, and general employment.
  • Experience with HR legal issues and working with legal counsel.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Thorough knowledge of employment-related laws and regulations.
  • Proficient with Microsoft Office Suite or related software.

What we offer:

  • 100% Employer-Sponsored HMO. 
  • PPO, Dental, and Vision options. 
  • Paid vacation, sick time & Holidays. 
  • 401K, HSA & Life insurance programs
  • An organization committed to community action and social justice.
  • Community-oriented workplace.

Salary : $100,000 - $114,999

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