Salary Job Openings

Customer Service Representative - Administrative

Ampcus, Inc
Los Angeles, CA Full Time
POSTED ON 3/10/2024
Customer Service Representative

Location: 10920 Wilshire Blvd., Suite 1600, Los Angeles, CA 90024

Duration:8 weeks with possible extension

Job Duties:
  • Retrieves and review documentation, refund correspondence, contacts payer to discuss (if necessary) refunds requests, corrects misapplied transactions and process refunds.
  • Reviews Daily credit balance report, process Insurance refunds, retrieves EOR and validates the appropriate contract terms used, applies appropriate adjustment or transactions necessary to process refund or resolve credit.
  • Prepares and submits refund disputes letters to payers timely.
  • Summarizes and documents account expected reimbursement and all payment and adjustments transactions clearly and accurately.
  • Documents all activity taken to an account in the (HIS) Hospital Information System (Epic).
  • Writes clear, concise and grammatically account notes in Hospital Information System (Epic).

Required Experience:

  • Epic experience
  • Patient Overpayment review/Refund
  • Self-Pay Collections experience

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.

 

Salary.com Estimation for Customer Service Representative - Administrative in Los Angeles, CA
$38,285 to $48,037
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