Dynatrace APM Engineer

Title: DYNATRACE APM ENGINEER Location: 100% Remote Duration: 6 Months Job Ref ID: 37715-1
 
Description:  
The Dynatrace Application Performance Monitoring Engineer is part of a team helping CLIENT develop automatic and intelligent observability across our cloud and hybrid environments. Creating and enhancing our customer experience with application monitoring, by being able to identify and resolve issues in real-time before they become impactful. Develop a system that monitors CLIENT infrastructure and applications that detects anomalies and delivers precise answers prioritized by business impact.
 
Responsibilities include:
• Build-out the Technical Operations Center event management and systems monitoring capability
• Employ Dynatrace expertise developing performance monitoring tool alerts, dashboards and data trend analysis in a monitoring tool
• Develop the capability in Splunk for the collection and analysis of logs, metrics, and traces from a wide range of applications, networks, systems, and other sources.
• Develop and maintain Dynatrace end-to-end performance monitoring for applications, workloads and environments
• Enable event management and analytics with Splunk to address the triage and resolution of events
• Develop and operate the infrastructure, processes, and automation that enables observability of critical assets across the organization in alignment with business priorities.
• Analyze performance data and act on negative performance trends to identify root cause
• Gather application data and diagrams, leverage expertise in recommending baseline monitoring thresholds, recommend performance monitoring KPIs and SLAs, and provide monitoring tool infrastructure recommendations
• Integrate multiple system alerts providing one single pane of glass monitoring solution
• Use your customer service expertise to help manage tasks and organize large amounts of data to use for instrumentation into an enterprise monitoring solution
Required Qualifications:
• Education - Bachelor of Science or Engineering (or equivalent work experience)
• 3 years of experience in Dynatrace, synthetic URL monitoring, installing agents, forwarders, APIs, performance monitoring tool alerts, dashboards and data trend analysis in a monitoring tool
• Experience - 3-5 years installing, configuring, and maintaining Splunk log analysis
• Experience with recommending baseline monitoring thresholds, recommending performance monitoring KPIs and SLAs
• Experience with gathering and organizing large amounts of data to use for instrumentation into an Enterprise monitoring solution
• Deep knowledge of relevant enterprise log analysis framework
• Experience with cloud monitoring in AWS or Azure
• Familiar with Jira, ServiceNow, or similar tools
• Excellent verbal and written communication
• Looks for opportunities to improve and automate
• Analytical and critical thinker
 
Desired Qualifications:
• 5 yearsof experience with systems administration and operations, including maintaining responsibility for overseeing operational performance, and performing performance trend analysis and alert generation for failed or failing services in a professional IT work environment
• 5 years monitoring and troubleshooting experience with two or more of the following APM tools: DynaTrace, Splunk, or SolarWinds
• 1 years of experience in service virtualization, AWS or Azure Cloud technologies, and SaaS and PaaS implementation
• Skilled in Splunk event analytics
• Scripting: Python, Javascript, Bash, Powershell
• Familiar with automation, DevOps, CI/CD, & IaC tools and practices: Terraform, Jenkins, Git, Ansible, Integrating with APIs
• Comfortable in Linux and Windows administration and common OS troubleshooting utilities
• Working understanding of good software, network, and systems design is preferred