IT Support I

AMS Fulfillment
Holland, PA Full Time
POSTED ON 7/2/2024 CLOSED ON 8/19/2024

What are the responsibilities and job description for the IT Support I position at AMS Fulfillment?

Job Description

IT Systems Support Representative Posting for Indeed:

Position: IT Systems Support Representative

Company: Echo Data/AMS East

Location: New Holland, PA Division

IT Systems Support Representative

Looking for an exciting and rewarding position in the e-commerce industry?

  • For a company who truly cares for its employees and provides a supportive team oriented environment?
  • Positions that offer valuable experience, skills training and opportunities for growth in a quickly expanding industry?
  • Competitive wages, comprehensive benefits and overtime pay to enhance & grow your income?
  • Wait, you also like the idea of end of year Bonuses too?

EchoData/AMS East is looking for great people to join our team!!

EchoData/AMS East delivers world class fulfillment, distribution and customer service to major brands across the globe. In January of 2020, EchoData Group merged with AMS Fulfillment to become a national bi-coastal leader in the fulfillment industry. Our strategic fulfillment locations, totaling over 800,000 square feet, are based in Pennsylvania, Delaware and Southern California enabling 2 day ground delivery to over 90% of the US population.

We are looking for an experienced computer support professional to provide user support and networking administration tasks on a corporate Microsoft Windows based network, at multiple locations. Primary work location would be in New Holland, PA.

Primary Function

Assists in the installation, maintenance, and general support of network systems, desktops, laptops, printers, and shipping equipment. Assists users with questions or problems and general desktop support.

Duties And Responsibilities

  • Support for both internal users and the company’s clients including application and OS support (Microsoft Windows, Office, ERP software, etc.)
  • PC desktop/laptop setup and maintenance
  • Printer setup maintenance and troubleshooting
  • Networking/phone support and troubleshooting, including site wiring
  • Any other duties as requested by the IT Manager

This position may require that duties be performed during extended hours and may require on-call support from time to time.

Qualifications

The candidate for this position should:

  • Be self-motivated and have good organization and prioritization skills
  • Have formal training in computer-related area
  • Have job experience troubleshooting and fixing computer equipment
  • Have general working knowledge of operating systems, computer architecture, networks, and databases
  • Be able to physically handle and move computer equipment and run network cables, sometimes using ladders or lift equipment
  • Have good communication and inter-personal work skills
  • Enjoy learning new skills and technologies
  • Proficiency assessment exam may be required

Pay Rate $20.00 an hour based upon experience

Preferred Education

Associate’s Degree

Echo Data Services, LLC. Benefits package includes medical, dental, vision, 401(k), paid time off, short and long term disability and a casual attire environment.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule

  • 8 hour shift
  • Monday to Friday

Work Location: In person

Salary : $20

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