Medical Records Clerk / Front Desk Full Time

Poway Surgery Center is a freestanding ambulatory surgery center. We are committed to safe, high-quality, patient-centered care delivered by a highly engaged team. Our board-certified physicians have expertise in several different fields. Our orthopedic surgeons specialize in sports medicine, podiatry, hand, wrist and arm surgeries and more. We have a team of ophthalmologists who perform various procedures, including cataract surgery. Our otolaryngologists specialize in ear, nose and throat procedures, and we also have pain management physicians.
We believe in compassionate medicine, where patients feel reassured and unrushed. We hold ourselves to the highest of standards, as our center is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC).

Join our team!  Surgery center in Poway is looking for talented and experienced Medical Records and front desk/ Admitting clerk for Full Time.  We are open Monday – Friday.. No holidays or weekends!

Must provide excellent customer service, and demonstrate the ability to communicate with center staff, physicians and patients in a professional, courteous, and helpful manner.

Responsibilities front desk:

• Welcomes patients and visitors by greeting them in person or on the telephone
• Collects patient identification cards, and insurance information
• Ensures that documentation is completed, accurate and all necessary documents are signed by the patient
• Updates patient accounts by recording personal and financial information in the revenue management system
• Collects copayments and deductibles as needed
• Records payments in the billing system or log as required
• Issues receipts for payments received
• Balances upfront collections at the end the shift
• Notifies clinical when patient is ready to proceed to the clinical area
• Accepts deliveries to the ASC, as needed
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Prepares patients charts for the following day
• Orders physicians lunches
• Keeping track and uploading OP reports for coding
• Prints and options signatures on OP reports and files them in medical records
• Maintains specimen log, options signatures on reports and files in medical records
• Medical logging each day
• Ordering medical gases and maintaining logs
• Maintains strict adherence to the center’s policies and procedures; reports needed changes and discrepancies
• Strong knowledge of Microsoft Excel and Outlook
• Attends all required training
• Regular and predictable attendance required

Responsibilities for medical records:

• Maintains medical records and files necessary documents in correct files.
• Checks for completion of chart for missing information/reports
• Files and maintains medical records storage
• Performs collection, processing, filing, maintenance, storage, retrieval, and distribution of medical records according to facility policy and procedures
• Arranges all chart forms, correspondence reports, etc, in appropriate order
• Marks and obtains all necessary signatures to complete the chart
• Adheres to stablished procedures for cross –referencing and indexing medical records
• Monitors check out and return system of medical records
• Arranges for appropriate disposal of medical records per facility policies and procedures, if applicable
• Adheres to medical-legal requirements when answering correspondence and inquiries
• Medical Record audit 100% of charts
• Inventory of paper / packet supplies for ordering
• Locks and secures medical records at end of day
• Performs statistical and month end report for Center Director

Required Qualifications:
• 1 or more years' of prior medical admitting/front desk

• BLS for healthcare provider
  
  Preferred Qualifications:
• Experience with SIS (surgisource) software
  Educational Requirements: High School Diploma, G.E.D.

We are an equal opportunity employer.
We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.

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