Quality Assurance Specialist

Do you want to join a company that:

• has been voted a Top Workplace in the Madison, WI area for the fifth year in a row?
• is a family-based company that values a work-life balance?
• has quarterly chair massages available at no cost to its team members?
• has recently implemented solar panels to help reduce its carbon footprint?

At Amtelco, we believe in the importance of individuals, the diversity they bring, and the power of teamwork. We listen to our team members and select initiatives that are important to them. Join our family-owned business where we value work-life balance and create a fun, supportive, inclusive environment for our team members to succeed in!

Amtelco is the leader in developing SQL-based applications that are an open platform for critical interoperability in Healthcare and Commercial markets throughout the United States. We have received more than 30 U.S. Patents for telephony software, data handling methodologies, and telephone switching devices!

We’re actively seeking a Quality Assurance (QA) Specialist in our Manufacturing Overhead/Quality Control department that will be responsible for Quality Assurance testing of various software applications and solutions following initial development, maintenance of testing environments, and creation of new test procedures upon new product development.

This Full-Time position is based at Amtelco’s corporate headquarters in McFarland, WI and reports to our Quality Assurance Director.

How will I make an impact?

• Test new revisions of existing software applications according to existing test plans
• Develop test plans for newly developed software products and updates to existing test plans based upon new product feature development
• Report test findings to appropriate software development teams or individuals
• Routine maintenance of Quality Assurance tools and resources, including security updates and database backups
• Participate in daily meetings with QA staff and management
• Collaborate with other department team members (Service Technicians, Project Managers, Implementation Specialists) as needed for investigation and recreation of isolated customer-reported issues or demonstration of new software features

What does success look like in this role?

• Associate degree preferred, or equivalent experience in Quality Assurance
• Strong problem-solving skills, attention to detail, and multi-tasking skills
• Reliable with a professional attitude
• Good communication skills
• Ability to work independently on individual test plan development and execution, including moderately repetitive tasks
• Ability to collaborate within a team environment to investigate and recreate reported product issues as well as communicate findings to the appropriate individuals
• Willingness to learn operational use of new software solutions on a regular basis
• Organizational skills in documenting and archiving test plan templates, completed test plans, and supporting evidence (log files, screen captures)
• Flexibility in assignments – willingness to participate in alternate product testing on short notice when needed
• Knowledge and use of basic Microsoft Windows operating systems and Office applications
• Knowledge of basic Linux operating systems or variants (preferred)
• Knowledge of basic PC networking (preferred)

Amtelco chooses not to employ persons who require sponsorship for an employment visa, such as an H-1B visa. Being authorized to work in the U.S. and being able to physically work in our McFarland, WI 53558 office is a precondition of employment.

Job Type: Full-time

Pay: Up to $19.23 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person

Education:

• Associate (Preferred)

Experience:

• Quality assurance: 1 year (Preferred)

Ability to Commute:

• McFarland, WI 53558 (Required)

Ability to Relocate:

• McFarland, WI 53558: Relocate before starting work (Required)

Work Location: In person