Counter Sales Full Time (311)

Company Description

Amtower Auto Supply, Inc. has been operating NAPA Auto Parts stores since 1970. Our current headquartered location is in is in Bridgeport, WV. We are the local guys; we strive to serve our communities with more than just quality auto parts. Come join a workplace that treats you like family, not just a number. Amtower Auto Supply, Inc. owns and operates 19 NAPA Auto Parts Stores in Northern and North Central WV.

Counter Salesperson Job Description

Counter salesperson is an important member of our team, responsibilities include:

• Provide exceptional customer service to all store customers
• Assist both retail and wholesale customers with their auto part questions and needs in person, by phone, and through online ordering
• Handle cash, credit card, and other purchasing transactions
• Operate the store point of sale system (TAMS) to search parts, search for customer accounts, invoice and pull orders
• Pull and prepare inventory orders for customer pick up and delivery
• Operate the electronic and paper cataloging system to retrieve up to date parts information
• Effectively communicate features, benefits, and warranty policy information to customers
• Demonstrate a positive, helpful attitude as well as professional conduct and appearance always
• Work as a team to keep work area and area and store clean
• Inventory protection, asset management, operational and safety issues
• Overall cleanliness and readiness of sales floor, stock room and outside areas
• Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone
• Ability to operate a computer/tablet/electronic devices with ease

Qualifications

• High school diploma or equivalent
• Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive
• Passion for delivering customer care and building long term relationships
• Computer / Tablet knowledge and the ability to embrace technology as it changes (required)
• Thrive off of working in a very fast paced and complex environment
• Knowledge of cataloging and/or inventory management systems
• Ability to lift 50lbs in some situations with assistance
• Entirely customer-centric (external/internal)
• Valid driver's license with good driving record

Additional Information

• Valid drivers license required
• Reliable transportation

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.