What are the responsibilities and job description for the Technical Specialist - OnBase position at Amwins Group, Inc.?
Amwins is searching for a Technical Specialist - OnBase who can create workflows and custom scripts that result in operational processes/solutions that create significant value to the business.
This position will be in office, located in Charlotte, NC.
This position is responsible for collaborating with IT resources on a variety of complex projects and developing efficient processes with the OnBase Workflow module or other automation tools. The position will also participate in Code Review, QA Testing and Deployment processes to ensure successful project deliverables.
Technical Specialist Duties:
- Provides subject matter expertise and hands-on experience with workflow and Enterprise Content Management solutions
- Utilizes knowledge of workflows, integration tools and platforms to develop new workflow solutions to meet business requirements
- Assesses the performance efficiency of existing processes; identify, recommend and develop process improvements to ensure optimal workflow performance and efficiency
- Prepare deployment documentation for each software patch and release
- Supports the testing of complex workflow components to ensure functionality and process optimization meets intended specifications
- Collaborates with IT, OnBase product reseller and manufacture in the use of tools and best practices for solving issues
- Provides input on standards for the development team to ensure successful project deliverables
- Conducts hand-off deployment meetings between the CoE team and DevOps team
Technical Specialist Required Qualifications:
- Bachelor’s degree
- 3 years of experience in Operations, IT, or related field
- Demonstrates excellent communication skills and attention to detail
- Demonstrates proficiency in writing SQL queries, and custom scripts
- Demonstrates the ability to manage the development and deployment life cycle to ensure a successful deployment of projects and change requests.
- Flexible, people oriented, and able to work in a team environment
- Experience exercising strong oral, written, listening, and interpersonal skills
- Excellent problem-solving and resolution management skills
Technical Specialist Preferred Qualifications:
- Hyland Certified Workflow Developer or Hyland Certified Administrator
- 3 years of experience with OnBase in developing Workflows or Core Configuration
- Unity API Certification
- Demonstrates proficiency in writing SQL queries, and scripts
- Demonstrates proficiency in C#
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