Workflow Management Specialist

ANALYGENCE, derived from a combination of Analysis & Intelligence, is a service-disabled veteran-owned professional service small business established in 2010. We were built on the principle of providing our customers with results-driven professionals that understand the dynamic customer environment and can be relied upon to help them achieve their objectives. ANALYGENCE works with customers to develop and execute innovative strategies to improve processes and achieve customer goals. Our people are service-oriented professionals with the varying military, government, and industry backgrounds, who understand the level of commitment and flexibility it takes to progress customers forward in a dynamic work environment. Our vision is to support, nurture, and inspire people to achieve the missions of our customers and our organization.

ANALYGENCE provides task management support for over 500 active duty military and civilian personnel assigned to the Chief of Operations Walter Reed National Military Medical Center portfolio. This position will provide workflow task quality, capacity management workflow and support services for publication management in conjunction with the Workflow Management functions of the Chief of Operations Walter Reed National Military Medical Center. The candidate also manages all correspondence for quality; ensuring content standards are adhered to and set appropriate suspense dates for inquiries received from agencies outside the Chief of Operations Walter Reed National Military Medical Center.

• Receive, control, prioritize and manage all tasks which are internal and external to the Chief of Operations Walter Reed National Military Medical Center organization requiring action or coordination. Tasks may be submitted via NIPRNET or SIPRNET
• Reviews the tasks; assigns them to appropriate directorates; establishes internal (SG) suspense dates for the tasks; and, provides guidance on the level of final coordination
• Review all completed products for format, quality task deliverable construction, completeness, and utilize critical thinking to ensure tasked requirements are accomplished for general officer-level review
• Manage all correspondence and sets appropriate suspense dates for inquiries received from agencies outside the Chief of Operations Walter Reed National Military Medical Center to include Members of Congress, Secretary of Defense, Joint Staff, Major Commands (MAJCOM), Forward Operating Agencies (FOA), Direct Reporting Units (DRU) and agencies within the National Capital Region (NCR)
• Screen tasks for clarity and completeness, and communicate with external tasking agencies about tasks, task suspense, extensions, and workflow as needed
• Return tasks within one (1) work day to tasking agency if incorrectly assigned to Chief of Operations Walter Reed National Military Medical Center as OPR or OCR
• Serve as a point of contact (POC) for requests on the status of specific tasks in execution
• Responsible for facilitating management of current publications and development of new publications, maintaining the official record set for Chief of Operations Walter Reed National Military Medical Center
• Provide COP Officer training

• Active Secret clearance required.
• Bachelor's degree preferred.
• Minimum of 2 years of experience in task management or similar career field
• Experience with Task Management Tool (ETMS2 TMT) or Microsoft Dynamics CRM preferred.
• Must possess the necessary skills in workflow task quality and capacity management and the appropriate computer and associated software skills to perform duties.
• Proficient in Microsoft Office Suite to include Teams or similar workplace chat and videoconferencing tools.
• Excellent written and verbal communication skills.

ANALYGENCE is committed to hiring and retaining a diverse workforce.We are proud to be an Equal Opportunity/Affirmative ActionEmployer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.