Field Service Technician III

A senior level industrial maintenance position for Anchor Technical, an industrial plant performance contractor based in Fort Worth, Texas. Will be home-based in greater Houston area.

Primary Responsibilities:

• Ensure all operations adhere to industry best practices for safety (by OSHA standards)
• Work independently or as part of a team with no supervision
• Responding to customer callouts and field dispatches as dispatched
• Serves customer relationships by understanding work order requests, investigating complaints, conducting tests, resolving problems, and communicating with customer representatives to coordinate maintenance activities
• Diagnose complex problems and perform maintenance, and repair faulty equipment for package handling systems in industrial settings
• Perform preventative maintenance on equipment to ensure optimal performance as needed
• Fabricate and install intermediate-level steel fabrication work
• Generate service reports that explain the work provided, parts provided, and clear understanding of the issue, the solution, and any follow-up needed. Completes timesheets, expense reports, and parts lists as needed. All done in a timely and professional manner.
• Maintains an organized work vehicle with necessary tools, manuals and parts required to provide efficient repairs and installations
• Use various tools and equipment, including test instruments, calibration equipment, hand tools, power tools, and welding equipment, to perform maintenance tasks
• Mentor Field Service Technician I and Field Service Technician II employees whenever possible

Required Knowledge, Skill, Abilities, and Competencies:

• Complete pre-employment skills evaluation consistent with Field Service Technician III capabilities
• Ability to provide both customers safe, clean, reliable, on-time, courteous service
• Knowledge of the applicable occupational hazards and safety precautions
• Experience with troubleshooting electromechanical systems and automated equipment
• Must possess intermediate-level electrical controls theory and be able to read electrical drawings and schematics to troubleshoot systems, repair or replace components, and perform setup of discrete control devices
• Knowledge of the standard methods, practices, materials, tools, and equipment of the industrial maintenance trade
• Must be able to weld steel, including light gauge stainless, at an intermediate level
• Advance understanding of machines and their systems to include but not limited to pneumatic, hydraulic, bearings, levers, channels, pulleys, cams, and camshafts
• Basic experience with Control systems utilizing Allen Bradley, Siemens and B&R PLC’s
• Electromechanical experience with conveyance systems, understanding sensors, electric motors and how they interact
• Ability to use five senses to detect faulty operation of equipment or defective materials and notify supervisor and customer
• Proficient with the use precision measurement tools (calipers, micrometers, dial indicators, etc.) fit bearings, align gears and shafts, attach motors and connect couplings and belts to precise tolerances
• Ability to interpret layouts, drawings, blueprints, P&ID’s manufacturer's specifications, and other technical plans
• Professional appearance and demeanor
• Ability to lift, carry, and handle items weighing up to 50lbs frequently
• Ability to understand, execute, and give oral and written instructions
• Strong problem-solving skills
• Ability to handle multiple priorities
• Ability to travel to client locations and be “on call” at certain times

Required Education, Training, and Certifications:

• High school diploma or equivalent
• Documented 6-10yrs of experience as industrial maintenance technician or related trade experience or military training (electrical, mechanical, electronics)
• Computer literacy: competency in use of all programs within Microsoft Office products and aptitude for learning specialized software programs
• Must have or obtain OSHA10-Construction certification within 90 days of hire
• Must have valid driver’s license, clean driving record, and pass a pre-employment drug screen

Position Administration:

• Job Location: Customer Facilities
• Reports to: Crew Lead or Area Manager
• Wage Scale:

o Non-exempt

o $31-37/hr DOE; travel and per diem depending on location of work order

o Eligible for job profit bonus program after 90 days

• Tier Level: 7

Personal Tools Required to be Provided by the Field Service Technician III:

(all other tools and machinery provided by Anchor Technical)

• PPE - steel or composite toe footwear
• 25’ tape measure
• Digital Caliper tool
• 6” & 12” crescent wrench
• 5 pc. Plier set (linemen, diagonal, needle nose, slip joint, arc-joint)
• Wire strippers
• 4lb hammer
• Ballpeen hammer
• Screwdriver set
• Allen wrench set (SAE/metric)
• Torx wrench set (T8-T60)
• Wrench set up to 1 1/8” (SAE/metric)
• Socket set up to 1 1/8” (SAE/metric)
• 2’ level
• Fluke 179 Digital Multimeter