What are the responsibilities and job description for the Patron Service Coordinator position at Anderson University?
Job Details
Description
Anderson University Nicholson Library seeks a Patron Services Coordinator. This library staff position will lead hospitality and patron services through hiring, training, coaching, mentoring, and supervising student workers. Will partner with other staff to develop a comprehensive training program that produces responsible, knowledgeable, and helpful student employees. Stays informed of trends in public services policy and procedures. This role will lead library stacks maintenance projects and will compile statistics, analyze data, and prepare access reports related to areas of responsibility in support of departmental and library goals. Will contribute to Interlibrary Loan communication and fulfillment in work with other library staff and consortium partners. Along with other library personnel, will contribute to library projects, organization, promotions and outreach.
Qualifications
Education
Required: Bachelor’s degree. Preferred: Undergraduate major in the Humanities, Education, Business or related fields.
Experience
Required: Experience working in office or professional setting, experience with leading employees. Preferred: 1-2 years of experience in library setting, customer service, employee management. Also preferred: Additional experience in library areas such as electronic resource management, public services, interlibrary loan fulfillment.
Professional Qualities
The successful candidate will have strong interpersonal skills; strong written and oral communication skills; ability to learn and adapt to new technologies; ability to work effectively both independently and in a collaborative team environment; excellent analytical, organizational, and problem solving skills; be detail-oriented with an ability to manage multiple projects.
This is an in-person position that may include some availability to work evening and weekend hours as required. The university remains closely affiliated with its founding church and values its heritage and history. The candidate will be required to possess a mature Christian faith. Must meet university lifestye expectations.
Benefits: This is a Full-Time 100% FTE year-round professional staff position. Anticipated start date: June 1, 2023. University benefits include,
- Remitted Tuition
- Sick Leave
- Paid Holidays
- 403B (retirement) with matching contribution
- Insurance - Medical, Dental, Vision, and Life, Long Term Disability
- Free Access to Kardatzke Wellness Center
Anderson University is on a mission to educate students for lives of faith and service, offering more than 60 undergraduate majors, 30 three-year degrees, 20 NCAA Division III intercollegiate sports, alongside adult and graduate programs. The private, liberal arts institution is fully accredited and recognized among top colleges for its business, computer science, cybersecurity, dance, engineering, nursing, and teacher education programs. Anderson University was established in 1917 in Anderson, Indiana, by the Church of God.
