Tradeshow & Event Operations Supervisor

ANDMORE is an omnichannel wholesale marketmaker that fuels opportunities for wholesale buyers and sellers to connect, grow and prosper through physical markets, design centers, and digital channels. The company owns and operates more than 20 million square feet of premium event and showroom space, hosting live events in Atlanta, High Point, N.C., Las Vegas, and New York City. By pairing face-to-face events with always-on digital channels, ANDMORE provides truly omnichannel business platforms for its global customer base. 

What You’ll Do

It is the responsibility of the Tradeshow and Event Operations Supervisor to execute & lead a team to perform all tradeshow and event duties related to setup, tear down for both market and non-market events.  This includes but not limited to handling temporary staffing levels, décor, loading/unloading of inventory items, pickup/deliver inventory items, cleaning/pulling/restocking of inventory items and other job-related duties.

Position Responsibilities

• Lead day to day activities of Tradeshow & Event temporary staff & attendants.
• Perform all event related setup tasks including pulling inventory items, loading/unloading, delivery/pickup and setup inventory items onsite as outlined in event orders (EO’s).
• Perform all event related tear down tasks including disassembly of inventory items, loading/unloading, return delivery/pickup and restocking.
• Ensure that event venue is left in a clean and orderly condition.
• Ensure all tools and equipment used for event setup/strike is returned and properly stored after install/strike.
• Adhere to and educate staff on campus loading dock and security policies and procedures.
• Provide input to forecast and schedule temporary staffing for quarterly markets and large special events.
• Provide input for departmental labor budgets and recommend opportunities for efficiencies and cost savings where possible.
• Forecasts equipment and manpower needs based off event schedule, including recommendations for capital purchase budgeting
• Operate company equipment including but not limited to vehicles, golf carts, lifts and carts according to safety policies.
• Handle, transport and install/strike all inventory to protect against damage.
• Monitor and coordinate repair inventory with Facilities Team
• Unpack and check orders received for the T&EO department are accurate and delivery slips are provided to management.
• Post directional signage for events and market as needed and assigned.
• Ensure clients receive assistance in a positive, professional and efficient manner.
• Maintains confidentiality of sensitive materials.
• Relays information to Tradeshow and Event Ops team to produce a timely resolution of customer complaints ensuring satisfaction.
• Attends regularly scheduled staff meetings, workshops and training sessions.
• Ability to travel to ANDMORE campuses potentially more than 20% annually.

Qualifications

• Must be at least 21 years of age.
• Must have valid driver’s license.
• A minimum of two years’ experience in tradeshow, events, and/or general laborer.
• Able to work efficiently in a high-volume production environment and multitask.
• Able to drive and operate trucks, box trucks, fork lifts, scissor lifts, and pallet jacks. Certification is a plus.
• Must be able to lift up to 50 lbs of weight. This includes lifting, pushing and pulling equipment.
• Excellent customer service skills.
• Professional appearance and demeanor.
• Work varied shifts including nights, weekends and holidays.
• High School diploma or equivalent.
• Able to effectively communicate in English in both written and oral forms.
• Must be able to respond calmly and handle multiple demands in a fast-paced environment.
• Must be willing to work outside in varied elements.
• Flexible to work after-hours and weekends as required. Position does not have the ability for remote or hybrid office location. 

PERSONAL CHARACTERISTICS   

• Energy, drive, vision, and credibility to partner with the team whose operational excellence is critical to the success of the company.
• Actively participates in creating and maintaining a work environment and culture that fosters team spirit high with a focus on the achievement of growth and profit objectives.
• Demonstrated ability to influence and work closely with team at all levels within the organization.
• Sensitivity to the business practices, rules and regulations, effective business tactics, and cultural norms of the environment.
• Upbeat and positive attitude with a commitment to winning results.
• Self-motivation and deadline-driven focus.
• Ability to maintain confidentiality and professionalism.
• Exchanges non-routine information using tact and persuasion as appropriate.
• Good oral and written communication skills.
• Must be able to work flexible schedules including weekends.
• Much of the work to be performed will require the ability to work on-site. Limited flexibility for remote work does exist, at Managers discretion, when there are no active markets or events.

ANDMORE Values

• Put The Customer First – We listen to and respect our customers to deliver exactly what they need.
• Never Give Up – We act with passion and grit to tackle every challenge that comes our way.
• Live With Integrity – We put a premium on trust and hold ourselves accountable-no ifs, ands, or buts.
• Serve As A Force For Good – We value diverse perspectives and support the ecosystems in which we operate.
• Grow Stronger Together – We collaborate and build connections to create meaningful opportunities.

Why you’ll love working at ANDMORE.

Our Team Members are our most critical asset. The foundation for our success is built on teamwork, talent, creativity, hard work, and dedication. Together, we truly have a transformational opportunity to positively impact the industries in which we work. We are pleased to offer a wide array of comprehensive benefit programs and services that you would expect to see at a great company like ANDMORE including competitive medical, dental, vision, EAP, FSA, and 401k Retirement Match to name just a few. There are also a few differentiators like unlimited PTO, paid parental leave, BYOD (cell phone compensation), tuition reimbursement, Workplace Rewards providing discounts to a wide variety of consumer products and services, a “seed” grant of at least $1,000 annually into your Value HSA Plan, and considerably more!

Diversity creates a healthier atmosphere: ANDMORE is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

About ANDMORE

ANDMORE is an omnichannel wholesale marketmaker that fuels opportunities for wholesale buyers and sellers to connect, grow and prosper through physical markets, design centers, and digital channels.

We are unique in that we own and operate the largest wholesale showroom buildings in the world where retailers and designers come to purchase products for their stores or clients – like a shopping mall for wholesalers. We also recognize that purchasing happens all year long, not just during market weeks, so we provide digital opportunities for buyers and sellers to connect anytime, anywhere as customer needs dictate.

ANDMORE is a Blackstone and Fireside Investments portfolio company. For more information, visit www.ANDMORE.com.