IT Operations Network Systems Manager

Position Purpose:

The Network Systems Manager will be responsible for leading, organizing, and managing the Network Systems Department: including hiring, training, evaluation, guidance, discipline, and development of the team. Excellent communication skills, both written and verbal, as well as previous experience meeting with senior IT staff to help define, solve, and implement technology solutions within a timely manner across multiple departments/locations, is a must. Due to the nature of this role, the ideal candidate will be a graduate of Charis Bible College, have a good understanding of the vision of this Ministry, and have experience managing within an IT department of a large international organization.

Essential Duties:

• Manage all IT Network System related needs, initiatives, and operations for AWM and Charis Bible College
• Manage and monitor IT projects and activities related to the IT Network Systems department in a timely manner and provide periodic progress reports to the Director of IT Operations
• Meet regularly with senior IT staff, departments and Network Systems staff to define, develop, and review goals, initiatives, and challenges regarding the Network Systems department
• Responsible for managing the Network Systems department staff; including hiring, training, evaluation, guidance, discipline, and development of staff
• Responsible for defining, reviewing, and maintaining the technology budget, purchases, inventory, and hardware/software replacement cycles in relation to the Network Systems department
• Review and maintain data protection and emergency recovery plans
• Manage the development and documentation of Network Systems policies, procedures, workflows (SLAs), and standardizations
• Proactively reach out to World Outreach in order to understand and help facilitate all global IT needs and initiatives
• Other tasks as needed

Knowledge, Skills, and Abilities:

• 6 years combined experience in technical support, Network/Systems administration, backups, data protection, emergency recovery, telephony VOIP systems, Exchange, Office 365, and Project Management
• Strong understanding of network topologies, DNS, DHCP, Subnets, IIS, SQL, Windows/Print/File/Applications servers, Office 365, Windows and MAC operating systems, server/computer hardware, Active Directory, group policies, data protection, disaster recovery plans, backups, VOIP and Cloud services
• Strong background in VMWare, VMWare Horizon, Cisco ESXi, and vSphere. Cisco Collab experience a plus
• Knowledge of Dell servers, laptops, desktops, and APC power and distribution systems
• IT Department structure and planning experience within a multi-site international organization as it relates to defining and providing organizational solutions, staff and support infrastructure to meet the technology requirements defined by department types, sizes, and job roles
• Managing daily operations including analyzing workflow, developing standards and procedures, ensuring projects are progressing, creating budgets, negotiating contracts, and prioritizing deadlines with an emphasis on aligning with ministry objectives
• Ability to write technical job descriptions and interview applicants for different roles within the Network Systems Department
• Strong verbal and written communication skills
• Outstanding Project Management, documentation, follow-through, problem-solving skills, resourcefulness, attention to detail, and communication skills; both written and verbal
• Familiar with installing and supporting SMS, LMS, CRM, and Accounting software applications a plus

Requirements:

• Must have a personal relationship with Jesus Christ
• Must sign the Statement of Faith
• B.S. in Computer Science or a minimum of 8 years of increasing knowledge in IT network/systems management and increasing responsibilities in a multi-system, multi-platform environment
• Proven IT and Project Management process improvement and documentation skills
• Ability and willingness to be on-call, work evenings and weekends as needed
• Must pass all required checks

Experience:

• Managing, developing, administering, and supporting a Windows domain server environment across multiple sites
• Managing corporate-wide projects from conception to completion
• Developing IT job descriptions and hiring/managing Network Systems staff for different skill levels
• Managing IT budget/purchases
• Managing 3 or more staff
• Compensation is commensurate with experience

We offer a comprehensive benefits package for full-time employees to include the following: Medical,Dental,Vision,Paid Time Off (PTO),Paid Holidays per year (10), Flexible Spending Account (FSA)-Medical/Dependent Care,Health Savings Account (HSA),Voluntary Life and AD&D,Short Term Disability,Long Term Disability,403(b) Retirement Plan,Life Assistance Program, Accident/Hospital,ID Shield/Legal Shield and Telehealth

About Us: Andrew Wommack Ministries (AWM) is a teaching ministry of unconditional love and the balance between grace and faith. For over forty years, Andrew and Jamie have been teaching the truth of the Gospel to the body of Christ by teaching at seminars, in churches, on radio and television, by training others at Charis Bible College, and by developing ministry materials designed to help you in your relationship with the Lord. We are a family here at AWM, we like to have fun, and we love Jesus. You will find that our culture reflects just that. Our core values demonstrate that we serve God’s people with Excellence, Faithfulness, and Integrity.

Are you interested in helping Andrew fulfill his vision to reach as far and as deep with the Gospel as possible?

If so, we are looking for someone faithful, available, willing to learn; and passionate about taking the Gospel Truth to the world.

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