MEDICAL RECORDS COORDINATOR

• Supports the facility’s ideology, mission, goals, and objectives
• Performs in accordance with the facility’s policies and procedures
• Follows the facility’s standards for ethical business conduct
• Conducts self as a positive role model and team member
• Participates in facility committees, meetings, in-services, and activities
• Recognizes patients’ rights and responsibilities and supports them in performance of job duties

• Participates in facility committees, meetings, in-services, and activities
• Punctual and comply with attendance guidelines
• Gets along well with all employees and respects the rights of other employees
• Demonstrates resourcefulness, independent thinking and seeks additional challenges and opportunities. Seeks to create new methods, techniques and processes.

• Communicates effectively and professionally with vendors, physicians, coworkers, patients and visitors
• Interacts with others in a positive, professional, respectful, and considerate manner

• Uses facility resources appropriately and avoids wasteful practices
• Reports wasteful practices
• Analyzes work area and makes recommendations for potential cost-effective improvements

• Assists in the implementation and maintenance of the organization’s adopted compliance program
• Performs according to established compliance policies and procedures

• Contributes to the progress and development of the organization's adopted performance-improvement program, policies, and procedures
• Performs according to established performance-improvement policies and procedures

• Adheres to safety policies and procedures in performing job duties and responsibilities
• Reports observed or suspected safety violations, hazards, and policy/procedure noncompliance to the safety officer or other designated person
• Complete annual education requirements

• Participates in continuing education and other learning experiences
• Shares knowledge gained in continuing education with staff
• Maintains membership in relevant professional organizations
• Seeks new learning experiences by accepting challenging opportunities and responsibilities
• Welcomes suggestions and recommendations

• Remains current on all applicable state and federal laws, rules, regulations, professional standards and accreditation standards
• Submits required reports on a timely basis
• Develops, interprets and recommends implementation of policies, procedures, regulations, programs and recommended practices to ensure requirements are met

10. Duties

• Responsible for meeting the requirements of the state DOH and Medicare for the Medical Records department.
• Ensures that medical records are complete and accurate, and conform to accepted Medicare and state DOH standards. Any variations noted are reported to the Business Office Manager.
• Coordinates and participates in the checking of charts for deficiencies.
• Reports physicians with delinquent charts according to the medical staff bylaws.
• Reports incomplete and delinquent charts.
• Participates in and coordinates the activities of personnel engaged in all medical records functions, including but not limited to compiling, analyzing, indexing, analyzing and filing of permanent records of patients.
• Educates personnel in indexing, filing, preparation and display of information, transcription, and medical terminology nomenclature.
• Coordinates and monitors the release of confidential information in accordance with rules and regulations, federal regulations, and state statutes of privileged information for requests from insurance companies, attorneys, patients, and subpoenas.
• Participates and represents the Medical Records unit in various center committees and medical staff committees as assigned.
• Monitors and coordinates the requisition of supplies for the unit.
• Responsible for recommending equipment needs to ensure efficient handling of responsibilities.
• Assists in scanning or copying medical records as needed.
• Prepares and distributes all requested reports as needed.
• Educate physician and their staff regarding the transcription process and template creation.
• Interacts with transcription company and serves as a facility liaison to resolve transcription concerns.
• Input all needed data into center computer software program(s), completing all mandatory fields.
• Courteously answers the phone promptly, identifies self, takes messages and communicates needs with team members in a friendly manner.
• Provides front desk coverage as needed.
• Assists in other Business Office areas as needed including but not limited to Insurance Verification and Scheduling.

Qualifications

• Cooperative work attitude toward co-employees, management, patients, visitors, and physicians
• Ability to promote favorable facility image with physicians, patients, insurance companies, and general public
• Ability to make decisions and solve problems

Requirements

Required

• High school diploma or GED certificate
• Uses sound judgment, good communication skills, ability to work effectively with both employees and managers. Ability to convey a positive and professional image.
• At least two years Business Office experience
• Proficient in MS Office programs; demonstrated strong computer skills
• Knowledge of federal/state regs and laws, staff bylaws, rules, and regulations, and the state peer review statute.
• Ability to interpret Medical Records unit policies, procedures, apply them in specific situations