Plant Liaison - 2nd Shift

PLANT LIAISONJOB SUMMARY:A Plant Liaison is responsible for being a representative of the Company in all activities entered into at the Customer’s Location.DUTIES AND RESPONSIBILITIES:Support Customer Relationship at Customer’s Site.Check in daily with every area coordinator.Listen to customer needs and communicate information back to Android/Avancez local plant leadership team.Provide follow up/ feedback to customer regarding their needs.Monitor installation of modules and material handling practices.Visit/observe every area installing Company’s modules throughout shift.Monitor incoming stock sequences and escalate any issues to LPLT.Review non-conforming material at site and follow customers and Android / Avancez return material process.Ensure customer plant is returning racks, and other material handling assets as required to maintain shipments, escalate any issues as necessary.Protect Android / Avancez reputation at the customer site during issue.Investigate any identified problem at customer location.Communicate concern to Android / Avancez local plant management team.Contain problem at customer location and communicate break point.Order replacement parts used for repair, if required.Complete a liaison report and send to managers at Company’s plantAll other duties as assigned.EDUCATION AND EXPERIENCE:High School diplomaExperience: 3 years working in a production environmentTRAVEL:Travel Required: minimumKNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the ability to follow systems.Demonstrates exceptional performance in current job.Demonstrates good attendance in current job.Treats team members with dignity and respect.Desire to continually improve.Flexibility to work additional and non-routine hours.Initiative to overcome obstacles and get the job done.Product knowledge.Company’s systems knowledge.Computer Skills – Microsoft Office (Excel).Material handling / Flow experience.Knowledge of system documentation and flow charts.Leadership skills.Excellent verbal and written communication skills.Effective problem resolution skills.BENEFITS:Blue Cross Blue Shield MedicalDelta DentalVSP Vision401k MatchingTuition ReimbursementPaid Time OffEmployee Assistance ProgramAdditional Competitive BenefitsTRAITS/VALUES:The quality of possessing and adhering to positive, optimistic expectation of future events. Hope:Confidence in one another Trust:The quality of an understanding of another's challenges. Compassion:Concern for fairness. Justice:The quality of having good, sound judgement. Wisdom:Strength in the face of adversity. Courage:Avancez Assembly is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

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