Angel Kids Pediatrics seeks a Call Center Representative- Spanish Speaking/Bilingual preferred (to handle inbound and outbound patient interaction calls.
Duties:
Appropriately answer patient enquiries and schedule appointments while ensuring the best patient experience.
Scheduling patient appointments and collecting demographic information with close attention to details. Ensure first call resolution through problem solving and effective call handling.
Demonstrating a pleasant, helpful and comforting attitude while answering patients’ enquiries.
Requirements;
At least 2 years of experience working in a customer service capacity in a medical setting. Excellent customer service and communication skills. Ability to work varying shifts. A team player with a positive attitude. Problem- solver with excellent attention to detail. Bilingual preferred - Spanish and English Languages
Salary.com Estimation for Call Center Representative -Spanish Speaking/Bilingual preferred in Jacksonville, FL
$37,341 - $49,860
Click the checkbox next to the jobs that you are interested in.
Click the checkbox next to the jobs that you are interested in.
Customer Service Skill
Document Archiving Skill
Slocumb Law Firm, LLC, Jacksonville, FL
Call Center Representative (Blended)
MCI Careers, Orange, FL