Heavy filing of confidential documents and maintaining resident files
Assist Receptionist by answering phones, making copies, mailing, and greeting residents/ visitors when needed
Maintaining the property waiting list
Interview applicants from waiting list, conducting thorough eligibility interviews, and collection of required HUD/ Tax Credit documentation
Assist in processing criminal background and credit reports for new applicants
Processing Move-in and Move-out certifications from start to finish adhering to strict timelines
Prepare the Weekly Occupancy Report
Submit Special Claims
Basic math skills
Must be able to follow directions
Excellent interpersonal and customer service skills (must be a people person)
Strong organizational skills
Ability to work effectively under pressure of deadlines
Must be able to handle constant change in a fast-paced environment and be able to deal with multiple people and various situations simultaneously..
Ability to use initiative and work independently.
Previous experience and knowledge of occupancy procedures for HUD and LIHTC (Tax Credit) programs preferred but not required
Occupancy Specialist and Tax Credit Specialist Certificates preferred but not required
Recent experience with RealPage One Site preferred but not required
Salary.com Estimation for Occupancy Clerk in Los Angeles, CA
$48,862 to $61,081
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