What are the responsibilities and job description for the Customer Service Representative position at Angie DeVore Allstate Agency?
Unlock Your Career Potential as a Customer Service Representative
Are you driven by a burning desire to excel in your career? Are you at your best when faced with challenges in a fast-paced and fulfilling environment? If your answer is a resounding yes, we encourage you to apply for our Customer Service Representative position. This is more than just a job; it's an opportunity to embark on a rewarding career journey with unlimited growth possibilities.
We highly value candidates who bring experience and possess a valid property and casualty license. However, if you possess ambition and a thirst for learning, we are more than willing to support you in obtaining this credential.
Why Choose Us?
Our company is well-known for cultivating a vibrant culture of growth and development. We firmly believe in investing in our employees' success by providing comprehensive training programs, valuable resources, and unwavering motivation. When you join our team, you become part of a high-performing group that strives to exceed customer expectations and achieve greatness together.
What's In It For You?
- Competitive salary with uncapped earning potential through commission, allowing you to take control of your income.
- Extensive and thorough paid training to equip you with the skills and knowledge necessary to excel in your role.
- Generous paid time off and holidays, ensuring a healthy work-life balance.
- Clear opportunities for career advancement, providing a clear path for growth within our organization.
- A balanced schedule with no weekend work, allows you to enjoy quality time outside of work.
Who Are We Looking For?
We are seeking individuals who possess the following qualities:
- A minimum of 1 year of experience in customer service and sales, demonstrating your ability to connect with customers.
- Willingness to obtain or possession of a property and casualty license, showcasing your commitment to personal and professional growth.
- Excellent communication and interpersonal skills to build strong relationships with customers.
- Prior experience in the insurance industry is highly preferred, as it provides a solid foundation for success.
What Will You Do?
As a Customer Service Representative, you will:
- Act as your own marketer, driving real-time results and proactively seeking opportunities to contribute to the company's growth.
- Work with warm leads provided to increase your income and build lasting relationships with customers.
- Maintain and update customer accounts, ensuring accurate and up-to-date information.
- Network and establish connections with small business owners, such as real estate agents, mortgage lenders, and auto dealers.
- Generate new business through various channels, including telephone outreach and networking.
- Meet established business production goals and objectives to drive success.
- Identify opportunities for cross-selling additional products and services to enhance customer satisfaction.
- Nurture relationships with customers to foster high client retention and loyalty.
- Consistently deliver exceptional customer service, going above and beyond to meet customer needs.
This position represents an outstanding opportunity for career growth in America's thriving customer service industry. For those who demonstrate commitment and promise, the potential to become a mentor and learn from the best in the business is within reach. Additionally, there are opportunities to purchase an existing book of business for qualified buyers or build your personal brand under our Allstate banner without a franchise fee. This path can lead you to become an independent 1099 owner with the potential to build or acquire assets worth over seven figures in the open market. This life-changing opportunity has transformed many lives and can do the same for you.
We offer a full-time role with a competitive base salary of $40,000.00 - $65,000.00 per year, along with commission. Benefits may include 401(k) matching, health insurance, and paid time off. The schedule is Monday to Friday, with the potential for additional commission pay. We enthusiastically invite those with 2 years of customer service experience to apply and ignite their career today for a future filled with endless potential!
Job Type: Full-time
Pay: $50,000.00 - $110,000.00 per year
Benefits:
- Paid time off
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
COVID-19 considerations:
CDC Compliant
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $50,000 - $110,000