What are the responsibilities and job description for the Customer Service Representative* - Work from Home - Austin,T... position at Anomaly Squared?
Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path, either within the company walls, or elsewhere in the future.
Position Description:
We are seeking At-Home Contact Center Specialists. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls. We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must! Full-time hours with an option for part-time.
Benefits of this position include personal development such as:
- Building confidence
- Gaining and improving communication skills
- Learning to overcome objections
Wage
$13.00 per hour with experience (semi-annual reviews)
Requirements
- High School Diploma or GED is required
- Must have call center experience
- 3-5 years of Customer Service experience and/or related training
- Excellent Verbal and Written Communication Skills
- Possesses knowledge of Medicare guidelines and Retiree Benefits Administration
- Proficient in the use of various platforms used to service policies and assist customers in the enrollment process
- Working Knowledge of Windows Based Operating Systems including Google Chrome
- Can Demonstrate Product Knowledge Once Nesting Period is Complete
- Ability to Adapt in a Fast Changing Environment
- Own a computer at home
- Internet access
NOTE: We are accepting online applications only. Unfortunately, there is no time available to handle additional phone call inquiry's for the limited number of spaces we have open.
Benefits
Anomaly Squared is an AA/EEO employer. PTO and Healthcare benefits are available for qualifying employees. Please go to www.AnomalySquared.com to learn more about our growing company!