What are the responsibilities and job description for the Host position at Another Broken Egg of America, LLC?
Job Details
Description
Host- No Nights Ever!!
Our "Indulge in You" Philosophy:
In addition to no night shifts, ever and our fully chef-curated menu, our #1 priority has always been service. In fact, it's one of our 5 core values. We care about our guests, and we care about you! That's where our "Indulge in You" culture begins each day, we put our Team Members first and strive to go above and beyond for them! They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their guests.
Another Broken Egg Cafes 5 Core Values:
Generosity- We give back to the people and to the communities that we serve.
Growth- We are committed to expanding our brand, organization, and ourselves.
Integrity- We do the right thing with integrity and respect.
Service- We are engaged and passionately strive to go above and beyond.
Results- We are accountable to deliver for guests, franchisees, and each other and do so with a sense of urgency.
Our "Indulge in You" approach is one of the reasons why Another Broken Egg Cafe continues to be one of the fastest growing full-service restaurant companies in America. So, come grow with us and see what all the hype is about!
All employees are eligible for the following:
One Shift - No Night Shifts. Ever!
Flexible Scheduling
Opportunity to grow your career with a great company and great people!
Leadership Development Training
Meal Discount
Health Insurance (eligibility for employees who work 30 hours a week) *
Dental & Vision (eligibility for employees who work 30 hours a week) *
Employer Paid Life and AD&D Insurance (eligibility for employees who work 30 hours a week) *
Supplemental Insurance (eligibility for employees who work 30 hours a week) *
Employee Assistance Program (eligibility for employees who work 30 hours a week) *
HELP WITH THE FOLLOWING LIFE CIRCUMSTANCES:
Face-to-face Counseling Sessions
Stress Management
Financial and Legal Concerns
Grief and Loss
Robust Reward and Recognition Program
401(K) Retirement Savings Program**
* Employees are eligible the first of the month after 60 days of employment
**Employees are eligible after six months of employment
About the position:
Properly greet and seat guests with high quality customer service and hospitality. Maintain an efficient waitlist through prompt seating.
The below procedures are standard corporate procedures that each employee position is responsible for. It does not include any site-specific procedures.
Primary Responsibilities:
Always uphold and maintain high quality customer service and hospitality
Always smile & acknowledge coming and going guests.
Professional phone skills.
Ability to effectively communicate and obtain problem solving skills.
Polite and professional always
Guest Check in List Procedure:
Properly check-in guests according to standards and procedures.
Maintain an organized waitlist.
Opening Procedures:
Make sure that you are aware of all waitstaff sections & who is working that day.
Ensure coffee setup is properly prepared and maintained for outside guests; including all condiments (i.e., sugars, creamer, stir sticks, napkins & cups).
Always verify that restrooms are fully stocked w/supplies. Restock when needed.
During Business Hours:
Assist with silverware setup.
Assist in bussing & resetting tables when your time is available.
Keep newspaper area neat and organized.
Keep entry rug clean and presentable.
Assist in keeping promo area neat and organized. Any t-shirts, hats, towels, etc. that need to be refolded, dusted off or restacked should be attended to.
Closing Duties:
Collect trash, consolidate bags & re-bag all trash receptacles.
Clean and wipe down countertops & front entry walls.
Clean glass on front door(s) and mirrors.
Maintain a clean and organized work area.
Clean and wipe down menus and stack neatly.
Water all plants as needed, use scissors to trim off any dead leaves.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
#INDAJ
Qualifications