Trainer/Training Specialist - Job Family

Description

Be part of an extraordinary team!

We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. 

Do you want to be part of a larger purpose and an evolving high-performance culture that empowers you to make an impact?
 

*Please note: This position may be filled at either the Training Specialist or Trainer titles. The Hiring Manager will determine level based upon the selected applicant's skillset relative to the qualifications listed for this position. *

Training Specialist

Responsible for facilitating a variety of performance-based learning events that may include, but are not limited to general associate, management, sales, clinical, technical and operations training. Training often focuses on more abstract, less concrete soft skills training meant to influence behavior and buy-in from others. 

Primary duties may include, but are not limited to: 
•    Facilitates learning events that are performance-based in nature. 
•    Delivers synchronous and asynchronous learning events using varied media in virtual and global environments. 
•    Employs rapid course development methodologies to quickly meet client needs. 
•    Exercise’s classroom management including learner performance and escalates issues to Learning & Development and client leadership when necessary. 
•    Measures, tracks and evaluates learner and client satisfaction. 
•    Thinks and acts globally and is aware of learning and cultural differences both domestically and globally that drive learner effectiveness. 
•    Keeps technical skills updated. 

Trainer

Responsible for facilitating a variety of performance-based learning events. 
Training is typically focused primarily on concrete skills related to training on processes and procedures but may include soft skills content. 

Primary duties may include, but are not limited to: 
•    Facilitates learning events that are performance-based in nature and across multiple platforms. 
•    Delivers synchronous and asynchronous learning events using varied media in virtual and global environments. 
•    Employs rapid course development methodologies to quickly meet client needs. 
•    Exercise’s classroom management, including learner performance and escalates issues to Learning & Development and client leadership when necessary. 
•    Consults and solves learning solutions including identifies client training needs, successfully uses performance consulting to analyze data and identify root cause to determine appropriate learning solutions, develops service level agreements and meets with clients to obtain approval. 
•    Measures, tracks and evaluates learner and client satisfaction.  
•    Thinks and acts globally and is aware of learning and cultural differences both domestically and globally that drive learner effectiveness. 
•    Keeps technical skills updated.  
 

Qualifications

Training Specialist Qualification
•    Requires BA/BS in a related field and a minimum of 3 years of training experience; or any combination of education and experience, which would provide an equivalent background. 
•    Four years of clinical or sales experience and certification/license in the appropriate field required. 
•    Ability to travel up to 25% domestically and/or internationally (may occur in 4-10 consecutive weeks) required. 
•    Previous international training experience required for Learning & Development Operations and Clinical Training Specialists.

Trainer Qualifications
•    Requires BA/BS in a related field and a minimum of 2 years of training experience; or any combination of education and experience, which would provide an equivalent background. Ability to travel up to 25% domestically and/or internationally (may occur in 4-10 consecutive weeks) required.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Anthem. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Anthem approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate. Anthem will also follow all relevant federal, state and local laws.

Anthem, Inc. has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at careers.antheminc.com. Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.