WFH Customer Service Rep

AO Globe Life // AO South

We are looking for enthusiastic individuals who are passionate about serving others. AO South serves veterans, labor union members, credit union members and their families by providing them with expert guidance and support in navigating their life insurance and accidental benefit options. As a Customer Service Rep, you will play a vital role in helping members secure the coverage they need to protect their loved ones and their legacies. This is an exciting opportunity to make a meaningful difference while enjoying the flexibility of working from home.

What We Can Offer You:

• ALWAYS Remote
• 100K Earning Potential
• Uncapped Commissions
• All Warm Leads Provided
• No Overhead Cost Expenses
• Top Agent Performance Incentives Programs
• Membership in OPEIU Local 277
• Stability of a 70-year-old organization that thrives on Member Satisfaction and Legendary Service.

Responsibilities:

• Making daily warm sales calls from our large membership database
• Identifying the financial needs of our members and translating the importance and benefits of supplemental benefits products
• Provide excellent customer service and maintain retention.
• Maintain ongoing communication with members throughout the application process, providing updates, addressing any concerns or questions, and offering support as needed.
• Provide ongoing support after their policies are in place, including policy reviews, beneficiary updates, and claims assistance.
• Adhere to all regulatory requirements and ethical standards governing the sale and servicing of life insurance policies.

Required Skills

• Be an effective communicator both written and verbal.
• Have computer experience, organizational and time management skills.
• Self-motivated and detail oriented.
• Sales experience highly preferred.
• Ability to qualify for a Life Insurance License
• Possess a competitive sales drive.
• Excellent problem solving & critical thinking skills.
• Ability to work independently and in a team setting.
• Ability to be coachable & implement constructive criticism.
• Prior insurance industry experience is not required, but a plus.

Our products protect the lives of hardworking families all over the world. AO Globe Life // AO South is one of the largest providers of supplemental insurance coverage to veteran groups, labor unions, credit unions and associations. Goal-oriented, self-starters should apply to AO Globe Life // AO South today!

AO Globe Life // AO South is an Equal Opportunity Employer

Industry: Insurance; 1099 contract; 100% commission based

All interviews will be conducted via Zoom video conferencing.