Hotel General Manager

About us

AON Hospitality Group is a local owner/operator in Florida. We are professional, agile, engaging and our goal is to deliver memorable experiences for our guests, embracing a culture that empowers wellness & growth of our Associates and Delivering on our owners Vision.

Our work environment includes:

• Growth opportunities
• Company perks
• Lively atmosphere
• Safe work environment

General Manager position details:

We are seeking a Hotel General Manager to grow along with our company, and to be a part of the culture that puts its people first!

The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing team members while maintaining the integrity of the hotel. This is a highly empowering position requiring high energy. We value forward thinking, progressive and creative personalities. The General Manager has overall responsibility for the successful operation of the hotel.

Responsibilities:

● The General Manager is responsible for maintaining Brand Standards, Cleanliness and Condition of the Hotel.

● The General Manager will be responsible for providing exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.

● The General Manager is the ambassador of our Mission and Values

● Ensures that all policies, procedures, federal, state, and local ordinances regarding personnel, security, cash handling, guest relations and safety standards are followed.

● Maintains and improves property standards and service to ensure guest satisfaction.

● Achieve budgeted revenue and profit goals.

● Prepare and submit on a timely basis operational results/reports to corporate offices/owners.

● Ensure property hiring and all employee practices comply with company and legal requirements and strive for a culturally diverse workplace.

● Selects, trains, and directs department supervisors and other associates as necessary keeping them well versed in all policies and procedures.

● Accompany Sales Manager on sales calls and take ownership of the entire sales process.

● The General Manager will become involved in the community and Chamber of Commerce, etc.

● Remain highly visible and be readily available for guests during normal business hours.

● Support team members to ensure the team's entire workload is evenly distributed and completed daily.

● Must be able to perform any task in all departments as needed.

Requirements

● 2-3 years of hotel management experience required.

● Ability to work in a fast-paced, high energy and demanding work environment.

● Good understanding of revenue generation and cost control.

● A team player approach with all levels of hotel staff.

● Excellent guest relation skills.

● Dedicated, hands on, hard-working and self-motivated.

● Must be proficient with basic computer skills, quick learner of new software/programs and proficient with Microsoft office Suite.

● Must be proficient in Google Suite (Drive, Docs, Sheets).

● Practice safety standards at all times.

● Possess ownership mentality.

● Understand the importance of Quality Assurance (QA) Inspections by the Brand and comply as per brand’s requirements.

·Must be able to work independently with minimal supervision.
·Must have excellent communication skills and be able to maintain confidentiality.
·Must be able to work overtime as needed and flexible hours as business needs require.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Holidays
• Monday to Friday
• On call
• Weekends as needed

Experience:

• Hotel management: 2 years (Required)
• Hospitality: 2 years (Preferred)

License/Certification:

• General Manager certification from a national hotel brand (Preferred)
• ServeSafe certification (Preferred)

Work Location: In person