Student Life Support Advisor

Student Life Support Advisor

Hondros College of Nursing

Indianapolis, IN

The Support Specialist works in a team environment to support the campus in operating efficiently and effectively while serving students, the team, and our community. The Support Specialist will leverage his/her experience in an operations/administrative capacity to support all programs on campus. The Support Specialist serves as a resource for the central departments when support and information is requested.

The Support Specialist will follow the policies and procedures adopted by Hondros College of Nursing in performing the duties of the position, including adhering to the Family Educational Rights and Privacy Act (FERPA), the Hondros College of Nursing catalog, and the Student Handbook in handling student information.

Responsibilities:

• Coordinate and communicate updates to the student portal and social media outlets.
• Lead or assist with organizing commencement ceremony, and/or honors awards, and/or campus pinning ceremony.
• Lead or assist with organizing all student events and activities, including, but not limited to Orientation; Holidays; Career Fairs; Resume/Interview Workshops; Advisory Boards; Speakers; Social Justice Events; Gradfest; and alumni events.
• Establishing and developing Community relationships.
• Establish communication with practical resource providers in the community, as well as develop and maintain a resource book for students experiencing non-academic hardships.
• Work with the Campus Executive Director to establish, guide, and develop an active and engaged Student Advisory Board.
• Work with the Campus Executive Director and the Dean of Nursing in developing consistent, effective, and efficient on-boarding processes and experience.
• Assist in establishing/organizing campus participation with volunteer and community events.
• Assist with refreshing campus bulletin boards, campus PowerPoint slideshow, and other pertinent campus information.
• Assist with facilities related issues, and other maintenance concerns. To include, but not limited to; inventory and order campus supplies, emergency notification protocols, inform and support Campus Manager when a facility issue arises, request facilities work.
• Run reports and/or gather data for day-to-day operations.
• Monitor student attendance; contact and communicate with absent/tardy and document.
• Communicate with the Campus Executive Director and Dean of Nursing regarding student attendance infractions.
• Establish and communicate Peer Tutoring schedules and records.
• Maintain records of community resources and programs.
• Document student needs, concerns, and issues, in addition to any assistance provided.
• Update student notes in the College's student database.
• Work with the Campus Assistant Registrar to monitor student attendance, address attendance issues with students, and communicate with all departments in a compliant manner.
• Assist with accreditation visit preparation.
• Assist with opening and closing the campus, serve as a campus point person.
• Manage the community calendar(s) for the campus, make room reservations for courses and guests.
• Assist with front desk activities to include, but not limited to:
  • Front desk coverage.
  • Answer and refer incoming calls and concerns to the appropriate department.
  • Assist with the overall maintenance and appearance of the front desk/welcome area.
  • Testing/Proctoring
• Will also perform other duties as requested

Position Requirements:

• Excellent communication skills, verbal and written, and strategies.
• Minimum of two years' experience working in a fast paced, service-focused setting.
• Experience in an institution of higher learning preferred.
• Ability to work a flexible schedule that may include evenings and weekends.

• Strong organizational skills with the ability to manage interruptions while delivering within tight deadlines.
• Event management experience preferred.
• Engaging and outgoing personality.
• Public speaking experience preferred.
• Proficient in Microsoft Office Suite, with emphasis on MS Excel, Power Point and Word.
• Customer or student information system experience preferred.
• Ability to work independently and collaboratively as a member of a team and with other departments both in person and virtually.
• Proven customer service in a professional environment.
• Must be self-motivated, flexible, patient and solutions-oriented.

About Us:

Since 2006, Hondros College of Nursing has been graduating high-quality, work-ready nurses who enter the field with exceptional clinical, communication and collaborative skills. Our approach is focused and direct - truly the Better Way to Become a Nurse. Our unique Learn and Earn Ladder approach sets Hondros College of Nursing apart from the typical educational path. After completing one program, students can work as a nurse and earn income before taking the next step - or they can keep progressing through each program to the next level. No matter which route they take, Hondros nurses always receive an unprecedented amount of support in a student-centric, family-like environment. For more information about Hondros College of Nursing, please visit:

It is the policy of Hondros College of Nursing to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. Hondros College of Nursing does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other