Medical Case Manager

Medical Case Manager

Position Summary:

The Medical Case Manager’s primary function is to facilitate and ensure that clients receive the most appropriate level and type of care needed as per the Ryan White program standards of care and agency policies under the direction of the Medical Case Manager Supervisor.

Responsibilities:

• Provide all HIV clients who accept case management with a comprehensive assessment of basic physical, medical and psychosocial needs and access to HIV ancillary services
• Evaluate and document assigned patients for program eligibility according to program criteria
• Develop a patient-centered care plan at least every 6 months and/or as any major changes occur
• Complete and follow up on referrals as needed by clients
• Support patients with scheduling clinical and non-clinical appointments and lab work
• Maintain a complete patient medical case management record that includes intake information, care plan and case management services notes based on client’s acuity
• Assist clients with accessing needed pharmaceutical coverage, such as applying for CADAP
• Help complete CIPA application for eligible clients to ensure coverage of insurance premiums
• Enter required information in CareWare within the allowed timeframe
• Provide culturally and linguistically appropriate information, education and referral to target individuals or HIV positive individuals that are out of care
• Assist in developing promotional strategies that will increase awareness of outreach and education services within our scope of care
• Advocate for clients and act as a liaison between medical providers and community resources
• Create and maintain area resources and referral networks
• Attend required training per program requirements
• Perform other duties as assigned

Qualifications:

• Bachelor degree preferred and 1-year experience in HIV care and prevention or Associate’s degree in social service from an accredited program and 2 years of experience in HIV care and prevention
• Culturally competent and experienced with marginalized communities / LQBTQIA and communities of color
• Bilingual/Spanish speaking a plus
• Works well with a diverse population in a non-judgmental and supportive manner
• Have strong interpersonal skills
• Valid, unrestricted driver’s license, reliable automobile and current automobile insurance required by CT state law

At Apex Community Care, we value diversity and the uniqueness of all people. We thrive in an inclusive environment, and we recruit, hire and promote without regard to race, gender, age, color, gender identity, gender expression, sexual orientation, ethnic or national origin, citizenship, religion, sexual preference, military or veteran status, marital status, family status, physical or mental disability – or any other legally protected categories as set forth in the applicable state, federal or local laws. This policy applies to all aspects of employment including training, compensation, benefits and all other privileges of employment.

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; location and region; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person