What are the responsibilities and job description for the Mainframe Support Engineer position at Apex Systems?
Job Description
Job#: 1342903
Job Description:
Apex Systems is looking for a Mainframe Support Engineer in the Des Moines, IA & Minneapolis, MN area. This will be a hybrid remote work setting.
Mainframe support team member that understands how to build and support software which safeguards the customer experience through both resilient and reliable code and system architectures. This individual will have experience working in a development shop and will have participated in architecture/systems engineering. They will not be building features but designing/supporting the application stack. For this role, intermediate to advanced exposure to Mainframe(Cobol, JCL, DB2, IMS, CICS, MQ) would be expected in addition to other Reliability Engineering skills as described below.
Qualifications:
• Reliability Engineering mindset (Exposure to SRE tenants that includes - Observability, Monitoring, Alerting, Logging, Toil, Automation, SLO/SLI/SLA/Error Budgets )
• Intermediate to advanced level exposure to - Mainframe Skills (Cobol, JCL, DB2, CICS, MQ)
• Intermediate to advanced level of Exposure to - mainframe tools (CA7, EZtrieve, NDM, TSO, file-Aid, etc)
• Understanding of concepts and techniques related to resiliency, scalability, observability, monitoring etc
• Background as a software developer (Experience in Mainframe development)
• Experience troubleshooting incidents involving mainframe application components
• Solid approach to design resilient and reliable application architectures.
Responsibilities:
• Responsible for how code and applications are monitored, as well as the availability, latency, change management, emergency response, and capacity management of services already in and going to production.
• Lead complex incident resolution across multiple platforms.
• Execute code deployments and associated artifacts, as requested.
• Focus on end-user experiences, not just service up / down.
• Partner with development teams to implement changes to increase uptime and performance based on empirical evidence.
• Monitoring production Service Level Objectives, and testing them in pre-production with intelligent quality gates to detect issues earlier in the development cycle.
• Deploying closed-loop remediation - continuous testing and remediation-to fix problems in pre-production before software is released to production.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Job Description:
Apex Systems is looking for a Mainframe Support Engineer in the Des Moines, IA & Minneapolis, MN area. This will be a hybrid remote work setting.
Mainframe support team member that understands how to build and support software which safeguards the customer experience through both resilient and reliable code and system architectures. This individual will have experience working in a development shop and will have participated in architecture/systems engineering. They will not be building features but designing/supporting the application stack. For this role, intermediate to advanced exposure to Mainframe(Cobol, JCL, DB2, IMS, CICS, MQ) would be expected in addition to other Reliability Engineering skills as described below.
Qualifications:
• Reliability Engineering mindset (Exposure to SRE tenants that includes - Observability, Monitoring, Alerting, Logging, Toil, Automation, SLO/SLI/SLA/Error Budgets )
• Intermediate to advanced level exposure to - Mainframe Skills (Cobol, JCL, DB2, CICS, MQ)
• Intermediate to advanced level of Exposure to - mainframe tools (CA7, EZtrieve, NDM, TSO, file-Aid, etc)
• Understanding of concepts and techniques related to resiliency, scalability, observability, monitoring etc
• Background as a software developer (Experience in Mainframe development)
• Experience troubleshooting incidents involving mainframe application components
• Solid approach to design resilient and reliable application architectures.
Responsibilities:
• Responsible for how code and applications are monitored, as well as the availability, latency, change management, emergency response, and capacity management of services already in and going to production.
• Lead complex incident resolution across multiple platforms.
• Execute code deployments and associated artifacts, as requested.
• Focus on end-user experiences, not just service up / down.
• Partner with development teams to implement changes to increase uptime and performance based on empirical evidence.
• Monitoring production Service Level Objectives, and testing them in pre-production with intelligent quality gates to detect issues earlier in the development cycle.
• Deploying closed-loop remediation - continuous testing and remediation-to fix problems in pre-production before software is released to production.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
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