NCAOC - Windows Server Generalist

Apex Systems
Raleigh, NC Full Time
POSTED ON 4/22/2024 CLOSED ON 5/9/2024

What are the responsibilities and job description for the NCAOC - Windows Server Generalist position at Apex Systems?

Job Details

Job#: 2025975

Job Description:

Our client seeks a qualified Windows Server Administrator to assist with management administration and maintenance of Virtualized Server environment. This position provides 24x7x365 operational support for 30000 branch users across the state. This role is remote.
Responsibilities include but are not limited to the following:
Windows Server Administration -
  • Manage operation health and security of a Virtual Server environment.
  • Research Vulnerability Notices when received and work with affected areas for patch or workaround deployment.
  • Assist with management and maintenance of physical datacenter infrastructure.
  • Respond to Monitoring System Alerts.

Active Directory User Administration -
  • Manage Users and Groups.
  • Provide Users access to requested resources.

Helpdesk Ticket Triage -
  • Review Helpdesk Tickets and resolve if possible.
  • Route tickets to designated engineers if not able to personally resolve.
  • Follow up with users on aged tickets to verify they are still valid requests.

General Administration -
Perform troubleshooting root cause analysis and performance benchmarking.
Provide support for issues ranging from single-user issues to system-wide problems.
Assist with periodic testing of disaster preparedness. And other assigned duties.
The person in this position reports to the Distributed Computing Manager.
Work hours are 8:00 AM - 5:00 PM Monday - Friday plus on-call responsibilities as scheduled.
Knowledge Skills and Abilities / Competencies
Knowledge of: windows server operating systems physical server infrastructure virtual servers virtualization technologies and infrastructure support tools.
Skills in: managing supporting and monitoring server hardware operating systems and software in a primarily Windows-based environment.
Ability to: manage and monitor windows servers in a virtualized environment Assure existing systems are functioning properly and processing effectively according to the objectives Troubleshoot common server issues with servers and software in a primarily Windows-based environment Perform administration tasks in Active Directory. Assist faculty and management staff in the analysis of vulnerability alert management.
Minimum Education and Experience Requirements
Bachelors degree in computer science or another related information technology field and four 4 years of IT related work experience or an equivalent combination of education and experience.
Management recommends that candidates have at least three 3 years of directly related experience in Windows Server
Management three 3 years of directly related experience to Physical Server Management.
Management prefers candidates with:
experience with PowerShell tool scripting.
Experience with Microsoft Active Directory.
Experience with Microsoft Print Server technology.
Physical server management experience with CISCO UCS Servers.
Any Enterprise Storage platform experience EMC a plus
Cloud services management experience preferably Azure and AWS.
knowledge of common security standards such as PCI FERPA and NIST.
Microsoft certifications are a plus. AWS certifications are a plus

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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