Host

Join the team at The Bath Club - Miami’s oldest membership club. The historical club offers several different food and beverage outlets, including a private beachfront to its members. Competitive wages. Free parking

Expectations

• A true passion for hospitality -- helping to create an environment where people not only have fun but feel relaxed, welcome, and connected; have the ability to nurture an exceptional guest experience
• Greet all guests entering the restaurant and thank all guests leaving the restaurant
• Manage reservation system
• Ensure reservations are prioritized and seated in a timely manner
• Strive to accommodate walk-in guests whenever possible
• Clearly and politely communicate with guests when delays and/or waits occur
• Maintain an organized floor by quickly and efficiently seating guests according to company standards
• Understand and operate the reservation/seating system
• Maintain professional and warm guest communications - inside the restaurant or via phone/email
• Recognize key people in the industry, VIP guests and contacts related to the company and follow company protocol related to their visit
• Communicate respectfully and clearly with the service team and management
• Support team members in the completion of their duties to ensure the satisfaction of all guests before, during, and after service
• Engage management for any guest issue or complaint
• Maintain cleanliness and organization at the host stand and front door area
• Additional service and/or operational tasks as determined by the manager
• Adhere to grooming and dress code standards
• Assist teammates to anticipate all other FOH needs

Requirements:

• Minimum 1 year of host and/or restaurant experience in a high-volume environment
• Basic knowledge of Open Table
• Excellent communication and interpersonal skills
• Must possess exceptional work ethic, strong sense of hospitality, and a collaborative attitude
• Ability to work in an organized and professional manner
• Able to work in a standing/walking position for long periods of time
• Ability to demonstrate quick thinking and adaptability in a constantly changing environment
• Receptive to constructive criticism and performance feedback
• Must be able to lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and /or move up to 50 pounds.
• Able to work in a standing/walking position for long periods of time
• Command of the English language
• Must be eligible to work in the United States

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Referral program
• Vision insurance

Physical Setting:

• Fine dining restaurant
• Upscale casual restaurant

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

COVID-19 considerations:
ALL COVID protocols are in guidance with State and Health Department requirements

Experience:

• hosting: 1 year (Preferred)

Work Location: One location