Case Manager

The Apostles House is a Newark, New Jersey-based nonprofit organization whose mission is to provide comprehensive social services to homeless and at-risk individuals and families. We offer several programs including, emergency shelter services, transitional housing, food pantry for those experiencing food insecurity, case management and job training.

We are committed to ensuring that when families come to us, they leave empowered and equipped to lead self-sufficient and independent lives.

SUMMARY OF POSITION: The Case Manager provides screening, assessment, advocacy and ongoing case management for homeless families placed in Shelter or transitional housing and for single adults who are in recovery and are transitioning back to the community. The Case Manager helps families and individuals establish and work on short term goals to help them stabilize their lives and move toward securing more stable housing. Provide support services such as: information and referral, goal setting, problem solving and linkages to any needed wrap around services. As needed, the case manager will provide specialized emergency services for the housing program, centering on rent, utility assistance and other funding as available.

SCHEDULE:

1:00 p.m. – 9:00 p.m 3 days

4:00pm- 12:00am 1 days

One weekend day required Saturday and Sunday -8:00am-4:00pm** – 40 HOURS PER WEEK. If you cannot work these hours DO NOT APPLY.

LOCATION: Various location in Newark, NJ. The Apostles House has 3 Emergency shelters and 1 Transitional Housing facility as well as other service sites as needed. Work will be at one of the locations.

KEY DUTIES & RESPONSIBILITIES:

· Provide intake, screening, assessments, shelter/transitional housing placement and ongoing monitoring for homeless families.

· Provide participant intake, screening, assessments, placement and ongoing goal setting and monitoring for households in rental subsidy program and eviction prevention program.

· Assist customers to establish more stable housing by helping them develop problem solving and goal setting skills.

· Assist clients in determining their needs in all areas, including, but not limited to employment, education and financial needs.

· Provide information and referral and assistance to drop-in and telephone customers.

· Maintain accurate and up to date client records and case notes.

· Develop and maintain good relations with clients and other community resource providers

. · Assist with identification of and facilitation of shelter/transitional housing maintenance needs including arranging the cleaning of the units as needed.

· Facilitate harmonious and appropriate group workshops/ in services .

· Assure that customers maintain their housing units in a safe and healthy condition.

· Assure that clients pay program fees (copay) in a timely manner and coordinate such with appropriate agency personnel.

· Serve as client advocate for needed services.

· Proven ability to be flexible and to work in a fast changing environment.

EXPERIENCE REQUIRED:

· Direct service experience, especially in crisis intervention, case management, emergency/traditional housing, and substance abuse.

· Empathy for low-income, homeless, elderly and any families and individuals in need.

EDUCATION/LICENSES/CERTIFICATION/FORMAL TRAINING:

· Bachelor’s Degree in Social Services or comparable field preferred with a minimum of one year direct service experience in crisis intervention, case management

ESSENTIAL ABILITIES:

· Read, write and understand the English language

Spanish speaking preferred

Excellent computer skills

· Excellent communication and organizational skills with basic computer knowledge

· Ability to work independently, accurately and efficiently, with an eye for detail

· Excellent phone manners and customer service skills

· Requires valid NJ State driver’s license, proof of current auto insurance and reliable transportation

PHYSICAL REQUIREMENTS:

These physical requirements are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to ensure people with disabilities to perform the described essential functions.

· Lifting up to 25 lbs. without assistance.

· Walking (including up and down stairs), standing, sitting

· Stretching/Reaching, Hand/Finger dexterity, Stooping (bend at waist) frequently

· Mobility and ability to sit in front of computer screen for long periods of time

If you are interested in applying for this job opportunity, please send your resume and cover letter to email provided via Indeed.

Please visit The Apostles’ Hoe website to learn more about the organization www.thepaostleshouse.org.

Job Type: Full-time

Pay: $22.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• Bachelor's (Required)

Experience:

• Social Services Occupations: 1 year (Required)

Language:

• Spanish (Required)

Shift availability:

• Night Shift (Required)
• Day Shift (Preferred)

Work Location: In person